LIVE IN REMOTE AREA OR OVERSEAS? - if buying from a remote area in UK there will be additional postage that needs to be paid before posting. If buying from overseas there may be import tax to pay, we don’t get notified of this so you will have to check before buying. If you’re buying a smaller item we can potentially post cheaper then global shipping but please message us first for overseas postage cost.

POSTAGE - I aim to dispatch within 3 working days of payment. This is to allow time for safe packaging around other commitments. Please be aware of this before buying. Any problem please contact me. I will disclose any faults I know of in the listing but please check photos carefully to see condition. The postage costs allow for price fluctuation from time of listing to time of sale and can be combined if purchasing more then one item at the same time from us. The pricing for postage also include fees and packaging costs, peanuts, bubble wrap, boxes. We do try to recycle but also use new. We also live remotely so may have to pay for collection which adds to our costs.

PAYMENT - Please make prompt payment so we can get it posted to you timely. Buyer must message us before buying if you plan on paying more then 3 days after sale and any non payment will be reported and relisted in 7 days.

DELIVERY - I would expect delivery to be with you 3 to 5 days after postage, please allow more time if buying through global shipping . We will use a faster postage if the costs are acceptable but we are restricted to services that are door to door as we live rural.

PROBLEMS - If something goes wrong (which does happen occasionally, we are not all perfect) be it our fault or delivery company fault, we look to make our customers happy. Please allow us time to respond to questions or queries. We have other jobs and family commitments and get offended when people don’t allow us time to investigate or try to put things right. Please message us and we will do our best to correct mistakes.

FEEDBACK - We do leave feedback but we dont do it automatically or daily as we like to try personalise feedback instead of using the robot so we do this every week or two so please bear with us on that but we will certainly leave feedback. This also allows us to check everything arrives safely as we have had people try to scam before and if we’ve already left positive feedback we then have no way to warn others. But you won’t be forgotten, promise.

MESSAGE TO PREVIOUS CUSTOMERS - Thank you for your support, we have met some lovely people and enjoy repeat custom, stay safe