Thank you for viewing my dress, if you have any questions or would like further information please do not hesitate to contact me. This item comes from an exceptionally clean, pet and smoke free home and is in immaculate condition. All items are sold as advertised, sorry no returns accepted. I will post via Royal Mail 2nd Class tracked (if you want delivery faster, please contact me). I will keep a proof of receipt and the tracking number. In the event that a parcel does not get delivered or lost in the post, this will be the responsibility of the buyer to contact Royal Mail for them to investigate. I will of course, provide you with the details you require i.e. date posted, which postal service and tracking number.