Camping HQ, are a family run business we have an actual physical shop based in Congleton, Cheshire where you can actually come and have a look round. We are a Fiamma Dealer and a Fiamma installer.

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us.

We ship via RoyalMail, FedEx, and Parcelforce based on the destination. Order tracking information will be provided once the item has shipped. Delivery estimate is typically 2-4 days for domestic only. IF YOU LIVE IN HIGHLANDS OR ISLANDS (INCLUDING N.I.) PLEASE CONTACT US FIRST FO PRICING

All items must be returned in the same condition it was received. Returns are processed within 1-2 business days upon return delivery date. Refunds are less the cost of the originally purchased shipping (even if the listing says FREE shipping there is a cost). Any item that is returned after 15 days will have a 20% restocking fee applied.

At Camping HQ, we are committed to providing our customers with the best possible on-line shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 9am - 5 pm.