Shine Jewel is a premier jewelry brand located in the heart of Jaipur, India. Our philosophy centers on celebrating the artistry of handcrafted jewelry and championing local craftsmanship. We believe that jewelry is more than adornment; it's a form of self-expression. That's why we curate a diverse collection of timeless pieces, each designed in-house and meticulously crafted with intricate detailing, showcasing the pinnacle of artisanal skill.
30 Days Returns
Our commitment to customer satisfaction is paramount. We proudly offer a 30-day return policy to ensure your peace of mind. If, for any reason, you're not completely satisfied with your purchase, please reach out to our dedicated customer service team within 30 days of receiving your item. We'll work with you to find a solution, whether it's a refund, store credit, or an exchange. Please note that return postage is not covered, and refunds are issued based on the original purchase price. However, we regret to inform you that we do not offer exchanges at this time.
Payment
In terms of payment, we accept all methods to provide you with the utmost convenience and flexibility.
Shipping & Handling
Once payment is received, your item will be shipped promptly within 2 business days. Please be aware that we do not ship on weekends. Your parcel, carefully packaged and prepared, will be dispatched from India via USPS & DHL. Delivery times typically range from 10 to 15 days, depending on your location. To streamline the process, we kindly request that you pay for all items together so that we can ship them in one consolidated parcel.
Your satisfaction is our top priority. Should you encounter any issues with your purchase, please don't hesitate to contact us. We're here to assist you every step of the way. We value your feedback and strive to resolve any concerns promptly and effectively. Our sole aim is to ensure your complete satisfaction with your shopping experience at Shine Jewel.