Terms & Conditions

The listing is managed on eBay for Charity by Auction Cause, a premier celebrity and brand auction management agency. A purchase is a legally binding contract. Please only participate if you are 100% certain you can follow through with payment promptly. By participating in this eBay listing, you understand and agree to eBay's terms of service as well as all terms and conditions mentioned here. We reserve the right to reject any eBay user ID at our discretion and screen all participants. No part of the text, design, images, or other content from this listing or associated pages may be used without written permission of the appropriate license holders.

PAYMENT
All sales are final, there are no refunds. Payment is required within (2) days following your purchase. An unpaid item case will be opened automatically if payment is not received. Buyers with a history of unpaid items on eBay have limits on their account and restricted buying privileges.

VERIFICATION
Newly created eBay accounts with zero feedback are subject to strict verification and users may have their bids canceled and/or accounts blocked if authenticity can not be verified.

TICKETS & EXPERIENCES
Listings for tickets and/or experiences are non-transferable. Ticket brokers are not eligible to purchase experiences for resale or promotional purposes.

TAXES
eBay recently updated its Internet Sales Tax collection policy which includes a majority of US states that now require the collection of sales tax. For charity listings, a portion of the final purchase amount may be tax-deductible. Consult with your tax adviser for more information, as we do not provide tax consulting.

SHIPPING
Please refer to eBay's Shipping, returns, and payments tab for costs, carrier and other shipping information. All items will be shipped with tracking and insurance included in the shipping price unless otherwise noted. We also offer combined shipping, so please allow us to adjust your invoice before completing payment. Some larger items can not be combined. Free local pickup is available from zip code 90056 if payment is made in advance. Please make sure your shipping address is accurate.

CUSTOMS
Import duties, taxes, and charges are not included in the sale price or shipping cost. These charges are the buyer's responsibility and can not be adjusted. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Frequently Asked Questions

Q: WHO IS MANAGING THIS LISTING?
This listing is being managed by Auction Cause, a premier celebrity and brand auction management agency.

Q: DO I NEED TO BE PREQUALIFIED TO BID?
This eBay listing may be restricted to pre-approved buyers only. Prequalification is a security verification measure given the high profile nature of this listing. The seller reserves the right to reject requests to bid at its sole discretion and conduct further screening of bidders regardless of feedback history.

Q: DOES THIS COME WITH A LETTER OF AUTHENTICITY?
Yes, all Survivor auction items come with an official Letter of Authenticity.

Q: HOW MUCH WILL BE DONATED TO STAND UP TO CANCER?
Approximately 30 percent of the proceeds from this auction will cover administrative services. Excluding this fee, 100 percent of the net proceeds will go directly to the charity.

Q: I AM THE BUYER, WHAT HAPPENS NOW?
Once payment has been received, the buyer can refer to the "Handling Time" within the Shipping section of the listing to approximate the arrival of the item. For experience auctions, the buyer will be contacted to discuss preliminary fulfillment arrangements and scheduling.

Q: HOW WILL YOU CONTACT ME?
Please verify that all messages you receive come from our eBay ID. All messages will appear in the "Messages" section of your eBay account.

Q: I AM UNDER 18, HOW CAN I PLACE A BID?
Unfortunately, no one under 18 can participate as a matter of eBay's Terms of Service. If you are under 18, a parent or legal guardian over the age of 18 may open an eBay account in their name or use their existing account to participate. eBay policy prohibits those under 18 from using the eBay account of another person.

Q: CAN I CONTACT JEFF PROBST OR THE CASTAWAYS THROUGH THIS LISTING?
Unfortunately not. Auction Cause is the seller managing this eBay listing and will not be answering questions directed to Jeff Probst or the castaways.

Q: HAVE MORE QUESTIONS?
If you have any questions about this listing not addressed here, contact us by using the "Contact Seller" link at the top of this page. Customer service is available 7 days a week.