Oztrail CENTRE POLE BOTTOM HUB Spare Part suits DELUXE Gazebo and Pavilion

If the freight calculator displays "Does not post to your region" Contact us for a freight quote.

The Centre Pole Bottom Hub is the plastic fitting that is found on Deluxe Gazebos at the bottom of the centre pole that holds up the canopy roof.

Suits Oztrail Deluxe Gazebo Range

26mm Gazebo Screws not included (sold separately)

The easiest way to check which model Oztrail Gazebo you have is to look on the outside of the canopy as Oztrail print their logo and the gazebo model name on every side/corner of all the gazebos they manufacture to make them easier to identify.

Don't be fooled into buying a non-genuine Oztrail part for a cheaper price only to find it doesn't actually fit. We are Official Oztrail Authorised Distributors and sell all their available Instant Fold Gazebos, Gazebo Accessories and Gazebo Spare Parts

If no freight cost is shown in the "Postage" section of the ebay ad (at the top of page under the price) you will need to contact us for a Freight Quote as Freight Cost varies depending on Location and Quantity. To get an accurate freight quote Email us your EXACT Suburb Name and Postcode along with Quantity Required so there's no confusion when you order and get the ebay invoice

*Free Local Pickup is welcome from our Brendale (Brisbane) store*

Our store is open Monday to Friday 8.30am til 4.30pm so pickup can only be made on those days during business hours

We must have Delivery Instructions on where you authorise the courier to leave the package on your premises if no one is home for delivery.

*Phone Before Delivery is NOT an available Delivery Instruction*

If the order is going to a business address we need the name of the business along with the opening hours to make it easier for the courier to find and deliver.

If you don’t supply us with Delivery Instructions within 24 hours of paying for your order we will give the courier instructions to leave the package on your premises. This will be done at your risk due to you failing to provide delivery instructions within an adequate time frame and us not wanting to delay the delivery of your order by continuing to chase you for instructions. In some cases the courier may decide it is not safe to leave the package on your premises and may take the package back to their depot or local collection agency for you to pick up from. 

The reason we need to put delivery instructions on every order we despatch is because the courier will either return the goods to our warehouse or return it to their depot, if no one is home when they deliver, and in either case you would be liable for whatever extra freight charges are payable to get your order re-delivered.

It is the responsibility of the buyer to provide the correct address for delivery.

If the item is returned to us or we are charged a re-delivery fee because the buyer has given an incorrect address (this includes making a typo) then the buyer is liable for the extra freight charges to have their order delivered and any other surcharges from the freight company.

**WE CANNOT AND DO NOT GUARANTEE DELIVERY DATES OR TIMES**

Delivery Time for your order depends entirely on where you live in Australia, what item you order and how long it takes to get Delivery Instructions from you. As we don’t do any deliveries ourselves we have no control over what day or time deliveries are made. We can give you an approximate delivery time frame (in weekdays) but we cannot and do not guarantee delivery on or by a particular day or time as once orders leave our store we have no control over the transport companies. Estimated Delivery Times mentioned by Ebay in the ads are provided by Ebay (not The Shade Centre) and are rarely accurate so if you want to know roughly how long it will take to get an item delivered, send us a message instead of relying on Ebay's inaccurate info.

Where possible the transport companies we use will deliver to your door however in some cases (Remote Townships, Islands, Isolated Communities, etc) delivery will be to the Nearest Depot or Town with a drop-off point for the customer to collect. In some regional towns you may also find freight is only delivered once a week so delivery may take longer than expected. Unfortunately in these cases we don’t always know this information when the goods are shipped, only when we are looking into an ETA for delivery after the goods have already left our warehouse. Once again, we have no control over the transport companies and their delivery schedules.

Orders are generally packaged and despatched within 1 weekday of Payment AND Delivery Instructions being received, unless they are a special order item (which will be noted in ebay ad)

If there are any delays with an item you have ordered or we don’t have it in stock then we shall let you know via email or phone (so keep an eye on your email accounts and check your voicemail for messages from The Shade Centre)

We are open Monday to Friday 8.30am til 4.30pm (QLD Time) so can only do our best to answer questions and send eBay invoices within these times

By completing this purchase from Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) you hereby agree that you have read and accept our Terms of Purchase and understand the following…

Refund Policy

We do not offer refunds or exchange of goods simply because you change your mind, the item is not what you imagined, you ordered the wrong size, you have used the product in a way it wasn’t intended and contributed to its failure, or you didn’t read the ad clearly to see what you were buying

The only time we consider accepting items back for return is if the item and packaging is undamaged and the goods haven’t been taken out of the original packaging. The customer has to pay and arrange shipping of the item back to us (and they take responsibility for any damage that may occur during the shipping back to us). Once we receive the item back, and assess it to ensure it is in as new condition, we will give a "store credit" for the cost of the item only (not the freight charge to get it to you) less a 10% restocking fee (Minimum restocking fee is $15) to cover the cost of the selling fees, packaging of the item and also the fees to re-list the item. If we receive the item back and we find it is not in brand new condition in original packaging then we will not credit or exchange the item and will return it to the buyer at their cost.

ORDERS FOR SPECIAL ORDER ITEMS CANNOT BE CANCELLED OR CHANGED ONCE THE ORDER HAS BEEN PLACED WITH THE MANUFACTURER

**All Pictures are for Illustration Purposes only, actual item and colour may vary slightly in some cases (due mainly to the variation in screen quality of the device it is being viewed on)**

Any product information or recommendations made by Australian Shade Wholesalers is done in good faith from information supplied by manufacturers.  However, we accept no responsibility whatsoever for recommendations made.   Please refer to your Engineer for confirmation of suitability of any product for your installation. Shadecloth percentages quoted are generalisations & refer to approximate UV protection factors.

A full copy of the Manufacturer’s Warranty Conditions can be supplied on request

Payment

Payment must be received within 4 days of ordering otherwise Ebay will automatically open a "non-paying bidder: case against your account (which may affect future purchases with both our store and other ebay store)

Our preferred method of payment is Paypal due to the extra security it offers both sellers and buyers. You can pay via credit card through the paypal system without the need to open a paypal account, just follow the instructions on the ebay/paypal checkout. If you pay via Paypal Echeque (meaning you paid from a bank account not credit card or paypal account) then we have to wait for that payment to clear before we can send your order or get in stock for any Special Order Item. Paypal Echeque payment usually takes 4 - 7 days to clear so there will be a delay in despatching if you pay via that method.

If you wish to pay bank transfer then the details will show up in the ebay checkout, provided you select "Bank Transfer" as your payment method when completing the checkout 

Stock Policy

Whilst we try to ensure our online store is up to date with available products and colour choices, occasionally we get caught short as we sell on a number of other websites and also direct to the public and we can sell out before we have had a chance to update our stock levels online. When this happens we promptly notify you via email or phone and let you know the item/colour they have ordered is out of stock and discuss with you the options available (refund, alternate product or colour, etc).

If an item is a special order item that needs to be delivered to our store before we can despatch it to you, there will be a note in the ad mentioning approx how long it takes for that item to arrive at our store.

Busy periods, public holidays and extreme weather conditions (floods, severe storms, bushfire, etc) may also cause unexpected delays in the receipt of goods from our suppliers.

Every product is sold subject to the product description and supporting information such as size, colour and estimated delivery dates. We make every effort to ensure that the product colour is as accurate as possible but the colours shown may vary depending upon the setting of your computer monitor or your device screen. We cannot guarantee that the colour shown will exactly reflect the colour upon delivery due to variances in screen resolution, picture quality, etc.

If you are unsure whether a particular item will do the job for you then please contact one of our Shade Consultants with your questions BEFORE you purchase and we will endeavour to ensure you purchase an item to suit your needs.

Shadecloth, Roll Products and Canopy Fabrics (Gazebos, Umbrellas, etc) can vary in colour from roll to roll due to the mass production of these products, especially if they are ordered some time apart. We cannot guarantee exact colour matches between products even if they are ordered at the same time.

Privacy Policy

Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) takes matters of privacy and personal security very seriously and are committed to protecting your personal information.

Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) declares that it collects information about its customers to assist in promoting and selling its products and services, processing orders and improving customer service and company development. Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) does not disclose information about customers to any other person except as required in the ordinary administration of its business or by law.

By providing your personal information to Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) you acknowledge and consent that we can use your information for such purposes (including our email newsletter) and that you will inform us in writing if you do not want your personal information to be used for these marketing purposes

About Us

Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) is an Australian owned family company servicing the shade needs of Australia and beyond since 1985.

You don't last over 30 years in business by fluke, you do it by offering a wide variety of brands at the cheapest possible everyday prices and back it up with Good Advice, Great Service, Excellent Product Knowledge and a Willingness to listen to customers requirements and feedback.

We have the largest range of Shadecloth in Australia with over 50 colours and all densities from 30% to 99% UV Blockout. We stock Domestic, Horticultural, Architectural, Commercial and Industrial Grade Shadecloth as well as All Weather Shadecloth, Hothouse Fabric, Windbreak, Fencing Fabric, Polyfabric and Weedmat. We also sell Ready Made Shade Sails, Shadecloth Covers, Portable Gazebos and accessories, Beach Umbrellas, Personal Sun and Rain Umbrellas, Market and Garden Umbrellas, Cantilever Side Pole Umbrellas, Shadecloth Blinds and much, much more. 

We know how frustrating it can be to buy an item from a store only to see it drop to half the price a day later, so we try to avoid so called "Sale Prices" that only last a week or so (and which shows how much some businesses are ripping off customers when selling at their normal price). As a Shade Warehouse, rather then a display centre, we can offer the lowest possible prices on all our items all day, every day without outrageous markups. When we get a discontinued line we will clear it out at our cheapest possible price to make room for new items, which means you can save big. 

Our prompt service, product knowledge, advice and customer service are second to none. We have been in business for over 30 years so you can be sure we will still be here when you need us.

We are not affiliated with any one brand so we can offer what we feel is the best value product for the job, not products from only one company.

Refund Policy

We do not offer refunds or exchange of goods simply because you change your mind, the item is not what you imagined, you ordered the wrong size, you have used the product in a way it wasn’t intended and contributed to its failure, or you didn’t read the ad clearly to see what you were buying.

The only time we consider accepting items back for return is if the item and packaging is undamaged and the goods haven’t been taken out of the original packaging. The customer has to pay and arrange shipping of the item back to us (and they take responsibility for any damage that may occur during the shipping back to us). Once we receive the item back, and assess it to ensure it is in as new condition, we will give a "store credit" for the cost of the item only (not the freight charge to get it to you) less a 10% restocking fee (Minimum restocking fee is $15) to cover the cost of the selling fees, packaging of the item and also the fees to re-list the item. If we receive the item back and we find it is not in brand new condition in original packaging then we will not credit or exchange the item and will return it to the buyer at their cost.

WE DO NOT ALLOW CANCELLATION OF SPECIAL ORDER ITEMS 

**All Pictures are for Illustration Purposes only, actual item and colour may vary slightly in some cases (due mainly to the variation in screen quality of the device it is being viewed on)**

Warranty Claims

All product warranties provided are covered by the manufacturer of the item, Australian Shade Wholesalers Pty Ltd (Trading as The Shade Centre) accepts no responsibility for the outcome of any warranty claims.

Manufacturers require all warranty claims be made in writing (emailed) with pictures of the problem and as much information possible explaining the problem and how it occurred.

Proof of purchase, receipt/tax invoice/etc, must accompany any warranty claim.
The time taken to process the warranty claims varies between manufacturers, and is for the most part out of our control, but we always do our best to ensure a speedy resolution of any warranty claims.

Do Not Return Goods to The Shade Centre unless we request you to do so. In some cases the customer will have to arrange for the goods to be returned to the manufacturer for further assessment and testing.

Manufacturer Warranties are each different depending on the manufacturer and the product. UV Degradation of fabric does not include Fading or deterioration due to chemical exposure, fabric beyond stretched beyond its strength (excessive wind loads, poor design or structure).

Faulty Workmanship of a product does not cover damage by wind or storms and excludes faults or failures caused by improper use and abuse; fair wear and tear; or failure to follow instructions regarding care and maintenance.

Colour variation between products is not considered a fault or warranty claim.

Fading of Fabric is not considered a fault or warranty claim by the Manufacturers.

Any alterations made to a product may void the manufacturer’s warranty

We are open Monday to Friday 8.30am til 4.30pm (QLD Time) so can only do our best to answer questions and send eBay invoices within these times