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  • Zelf Hussain, Toby Scott Underwood and Ian David Green have been appointed as joint administrators of Maplin Electronics Limited to manage its affairs, business and property as its agents and act without personal liability. All are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales. The joint administrators are bound by the Insolvency Code of Ethics which can be found at this URL

    The joint administrators are Data Controllers of personal data as defined by the Data Protection Act 1998. PricewaterhouseCoopers LLP will act as Data Processor on their instructions. Personal data will be kept secure and processed only for matters relating to the administration.

    All prices are displayed on our website in UK pounds sterling and are inclusive of VAT where applicable.

    We only accept payments through PayPal. All orders will be dispatched after payment has cleared.

    PayPal

    48 hour despatch*

    3-5 day delivery via Royal Mail/FedEx - timed deliveries available at additional costs. Contact Us.

    We DO NOT export goods - Eire only.

    We may use a courier to deliver some heavier items - this will not effect delivery timescales

    * Does not apply on weekends.

    RETURNS AND REFUNDS

    We understand that there may be times you need to return a product to us. We set out below your legal right to return items to us together with information about our separate “Satisfaction Guarantee”:


    Changed your mind?

    With our 30-day money-back policy if you change your mind within 30 days just return the product to us in an 'as new' condition (unused and resaleable), including all packaging, instructions and accessories with proof of purchase and we'll give you an exchange or refund.

    This may be returned to one of our many stores nationwide or you may call or email our customer service team to receive a returns authorisation number.

    Return postage charges must be met by the Customer.


    Excluded from our 30-day money-back policy

    We're sure you'll understand but there are some products we can't offer returns on due to their nature.

    Goods that have had their manufacturer’s warranty revoked by the breaking of the seal of the product, or registration or activation of software or SIM cards.

    If the silver strip on the back of your Product Activation Key Card has been partially or completely damaged or removed.

    The seal has been broken on any DVD’s, CD’s or software including games.

    Gift Cards.

    Products with recordable Memory (including radio controlled aircraft, journey recorders & storage devices) that have been opened used or had their seals broken.

    Contracted services such as installation or subscriptions where the service has been activated or installation completed.

    Digital downloads – we also can’t issue refunds based on your inability to meet system or regional requirements, or lack of enjoyment while playing the game.


    The 30-day money back guarantee is separate and in addition to any of the Consumer’s legal rights to cancel including the right set out in the Maplin Terms and Conditions. In line with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you inform us of your decision to cancel within 14 calendar days from the day after the delivery of goods.

    If goods are being returned by post, return postage charges must be met by the Customer. Maplin may refuse the return of an item if it is not accompanied by a returns authorisation number. Please contact our customer service team to obtain a returns number before returning the product. Any returns authorisation number must be clearly displayed on the return packaging and we ask all reasonable care is taken to ensure the goods are suitably packaged. We also would suggest a proof of postage is obtained when returning goods to us.


    We do appreciate that you may wish to return a product to Maplin. If this does arise you may contact our helpful staff who can assist in resolving any issues.

    However, should you have cause to return a product to us, please see below for guidelines.

    Please either return the item to a Maplin store or call our customer service team to obtain a returns authorisation number.

    We do request the returned unit is accompanied with any accessories and a valid proof of purchase.

    A return address is stated on the reverse of the despatch note or can be found in the Contact Us section on our website. We may offer a courier collection service for larger items.

    Any returns authorisation number must be clearly displayed on the return packaging and we ask all reasonable care is taken to ensure the goods are suitably packaged. We also would suggest a proof of postage is obtained when returning goods to us.

    Maplin may refuse the return of an item if it is not accompanied by a returns authorisation number. Please contact our customer service team to obtain this before the products return.

    Any defects in goods that appear within 12 months (or as previously stated) and are due to faulty materials, workmanship or design will be made good by Maplin, either by repair, replacement or refund.

    Maplin do reserve the right to inspect returned goods at our central returns centre, prior to a replacement or refund being completed.


    FAULTY PRODUCT?

    We do our best to make sure everything works perfectly, but if it doesn’t our Customer Services Team are here to help and can find the best solution to your problem.

    All of our products are covered by our 1 year product guarantee as a minimum. This means that if there’s any problems in the first 12 months (or within any extended guarantee period) due to no fault of your own we’ll fix it, exchange it or failing that offer a refund. Your original receipt acts as your guarantee so please make sure you keep it safe.

    We don’t cover faults caused by accident, neglect, misuse or normal wear and tear.


    DELIVERY DISCREPANCIES

    Should you have any query regarding the delivery of your order, this should be made to Maplin within 30 calendar days after your order/despatch.

    Devolo dLAN 500 WiFi Single 500Mbps Powerline Adapter Wireless Network Extender

    Product Code: N49QG

    • Up to 500Mbps transfer between the powerline plugs*
    • Extend the network coverage in your home for an uninterrupted connection
    • Easy to install – simply plug in and enjoy a wider network coverage
    • Wi-Fi extension included at up to N150 speeds for portable devices to connect without cables
    • Pairing button included to activate data encryption
    • Maximum range of up to 300m between the powerline adapters
    • Protect your data with the 128-bit AES encryption built-into the powerline plugs
    • Single socket and network cable included to add to an existing kit
    • Single network port on the powerline plug to connect directly to your network devices with an Ethernet port
    • Manufacturer part number: 9078
    • *Actual data will vary due to the network conditions and environmental factors
    • Up to 500Mbps transfer between the powerline plugs*
    • Extend the network coverage in your home for an uninterrupted connection
    • Easy to install – simply plug in and enjoy a wider network coverage
    • Wi-Fi extension included at up to N150 speeds for portable devices to connect without cables
    • Pairing button included to activate data encryption
    • Maximum range of up to 300m between the powerline adapters
    • Protect your data with the 128-bit AES encryption built-into the powerline plugs
    • Single socket and network cable included to add to an existing kit
    • Single network port on the powerline plug to connect directly to your network devices with an Ethernet port
    • Manufacturer part number: 9078
    • *Actual data will vary due to the network conditions and environmental factors

    All prices are displayed on our website in UK pounds sterling and are inclusive of VAT where applicable.

    We only accept payments through PayPal. All orders will be dispatched after payment has cleared.

    PayPal

    RETURNS AND REFUNDS

    We understand that there may be times you need to return a product to us. We set out below your legal right to return items to us together with information about our separate u201CSatisfaction Guaranteeu201D:


    Changed your mind?

    With our 30-day money-back policy if you change your mind within 30 days just return the product to us in an 'as new' condition (unused and resaleable), including all packaging, instructions and accessories with proof of purchase and we'll give you an exchange or refund.

    This may be returned to one of our many stores nationwide or you may call or email our customer service team to receive a returns authorisation number.

    Return postage charges must be met by the Customer.


    Excluded from our 30-day money-back policy

    We're sure you'll understand but there are some products we can't offer returns on due to their nature.

    u2022 Goods that have had their manufactureru2019s warranty revoked by the breaking of the seal of the product, or registration or activation of software or SIM cards.

    u2022 If the silver strip on the back of your Product Activation Key Card has been partially or completely damaged or removed.

    u2022 The seal has been broken on any DVDu2019s, CDu2019s or software including games.

    u2022 Gift Cards.

    u2022 Products with recordable Memory (including radio controlled aircraft, journey recorders & storage devices) that have been opened used or had their seals broken.

    u2022 Contracted services such as installation or subscriptions where the service has been activated or installation completed.

    u2022 Digital downloads u2013 we also canu2019t issue refunds based on your inability to meet system or regional requirements, or lack of enjoyment while playing the game.


    The 30-day money back guarantee is separate and in addition to any of the Consumeru2019s legal rights to cancel including the right set out in the Maplin Terms and Conditions. In line with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you inform us of your decision to cancel within 14 calendar days from the day after the delivery of goods.

    If goods are being returned by post, return postage charges must be met by the Customer. Maplin may refuse the return of an item if it is not accompanied by a returns authorisation number. Please contact our customer service team to obtain a returns number before returning the product. Any returns authorisation number must be clearly displayed on the return packaging and we ask all reasonable care is taken to ensure the goods are suitably packaged. We also would suggest a proof of postage is obtained when returning goods to us.


    We do appreciate that you may wish to return a product to Maplin. If this does arise you may contact our helpful staff who can assist in resolving any issues.

    However, should you have cause to return a product to us, please see below for guidelines.

    Please either return the item to a Maplin store or call our customer service team to obtain a returns authorisation number.

    We do request the returned unit is accompanied with any accessories and a valid proof of purchase.

    A return address is stated on the reverse of the despatch note or can be found in the Contact Us section on our website. We may offer a courier collection service for larger items.

    Any returns authorisation number must be clearly displayed on the return packaging and we ask all reasonable care is taken to ensure the goods are suitably packaged. We also would suggest a proof of postage is obtained when returning goods to us.

    Maplin may refuse the return of an item if it is not accompanied by a returns authorisation number. Please contact our customer service team to obtain this before the products return.

    Any defects in goods that appear within 12 months (or as previously stated) and are due to faulty materials, workmanship or design will be made good by Maplin, either by repair, replacement or refund.

    Maplin do reserve the right to inspect returned goods at our central returns centre, prior to a replacement or refund being completed.


    FAULTY PRODUCT?

    We do our best to make sure everything works perfectly, but if it doesnu2019t our Customer Services Team are here to help and can find the best solution to your problem.

    All of our products are covered by our 1 year product guarantee as a minimum. This means that if thereu2019s any problems in the first 12 months (or within any extended guarantee period) due to no fault of your own weu2019ll fix it, exchange it or failing that offer a refund. Your original receipt acts as your guarantee so please make sure you keep it safe.

    We donu2019t cover faults caused by accident, neglect, misuse or normal wear and tear.


    DELIVERY DISCREPANCIES

    Should you have any query regarding the delivery of your order, this should be made to Maplin within 30 calendar days after your order/despatch.

    Design, Listings Management, Sales Strategy, Customer Service