1. We need your positive feedback support :your support really give us power to constantly providing good products and excellent customer service, could you please kindly leave me a positive feedback and 5 star ratings? thanks you very much in advance .
2. We will solve any problem for you at the first time : if there is anything wrong about the product please contact us first before leaving neutral or negative feedback, we promise that we will solve the problem to your full satisfaction.
3. Your satisfaction is our first priority. We appreciate your positive feedback.
Contact Us
1. We have always been trying to provide the best service and reliable products for every customer,however, accident may happen sometimes, please contact us to resolve any issue before leaving a negative feedback.
2. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
3. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.
Return
1. This product comes with 30-Day Money Back Guarantee
2. If you receive an item and it doesn't work properly, please contact us first, our Customer Service Representative will follow up and solve it for you.
3. If you don't like the item you received in 7 days, please contact us for return address for refund.
4. In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund.
5. For all returned products, buyers MUST contact us for the returning address and RMA Number.
1. We provide 1 year warranty on parts under normal use During the warranty period, if any defects happen , please send us the pictures so that our engineers could analyze what happened.
2. If necessary, we will send spare parts for free. If it is more than ten months since the purchasing of the light(s), buyers pay for the shipping cost. If not, we will bear the charge for you.
3. Please also contact us to get maintain instruction in time!