Our
systems are integrated with Interlink which allows us to email you the
minute your parcel has been dispatched containing your tracking details
and a delivery time the evening before or via text with the option to
change your delivery slot online or via text. We will also send another
notification, via email or text, of a one hour delivery window on the
morning of delivery along with a “You’re Next” text to confirm the
driver is only one delivery away. We
understand that from time to time you may wish to return a product to
us. We have created this 90-day returns policy to enable you to return
products to us in appropriate circumstances. Where
you have no other legal right to return a product and receive a refund
or exchange then you will nonetheless be entitled to return a product to
us where: We receive the returned product within 90-days following the date or purchase of the product. The
returned product is unused, in its original (unopened) packaging (with
any seal or shrink-wrap intact), with any labels still attached and
otherwise in a condition of a new product. Please make sure the item has
been correctly packaged with outer packaging like how it was received. Unlike most of our competitors we DO accept returns on motorcycle helmets. We
will give you a full refund for the full price of any product properly
returned by you in accordance with the terms of this returns policy,
excluding the original delivery charges and excluding the costs of
returning the product to us unless we delivered the product to you in
error or the product is faulty. We will be unable to process any refund
or exchange if we have not received a product back to us, we accept no
liability for returned goods until they are delivered to ourselves, so
we recommend you keep a proof of postage certificate. |