SALES POLICY
Payment
We accept PayPal Only
Full payment is due within 7 days of auction closing.
Shipping
- All the orders will be shipped out within 2~4 days after payment has been cleared.
- We only ship to your address that is listed in ebay for the shipment.
- Sometimes it takes a little longer due to holiday / local dispatch delay or other reasons.
- Some countries that Free Shipping is not available due to the Customs clearance delay. ex) Guam / Italy / Brazil/ South Africa / Some countries in South America
- If we need to ship it via Fedex or EMS Premiurm There will be an extra shipping charge of around 30$ - 50$
Average Delivery Time
Most Asia Countries 3~5 Working Days(Expedited) 7~15 Working Days(Standard)
United State / Canada 3~7 Working Days(Expedited) 10~21 Working Days(Standard)
Austraila / New zealand 3~7 Working Days(Expedited) 15~21 Working Days(Standard)
Most Western Europe Countries 3~10 Working Days(Expedited) 10~25 Working Days(Standard)
India / Catarrh / Saudi Arabia 5~14 Working Days(Expedited) 25~35 Working Days(Standard)
Most Eastern Europe Countries 5~15 Working Days(Expedited) 25~35 Working Days(Standard)
Russia 5~15 Working Days(Expedited) 25~40 Working Days(Standard)
Africa 14~21 Working Days(Expedited) 25-45 Working Days(Standard)
Brazil / Argentina / Chile / Most South America etc 14~21 Working Days(Expedited) 25-40 Working Days(Standard)
Return Policy
- We carefully inspect the item before shipment.
- We guarantee and is not as described. defect then you may return the item for exchange.
- Item must be returned within 14 days to the our address on the package.(Unused / undamaged)
- Except our mistake return shipping cost will be paid by buyer.
- Please notify us within 14 days of receiving.
- Return items MUST be the ORIGINAL packaging and conditions.
- Due to the nature of the products. some items are non refundable/non returnable once used.
- If you have any questions about any item. please email us before purchasing or bidding.
- We insure every shipment to prevent any damage to the items in transit.
- When your order arrives. please inspect the item for any damage that may have occurred during shipment.If you receive a damaged or incorrect item we will exchange with the same item at no extra charge. In such cases. we must receive a report from you via e-mail within 1 week from the delivery date.
FeedBack
- We hope you enjoy your purchase. thus surely decide to give us a positive feedback after you receiving. However if there is a problem please contact us to solve it together.
- We DO OUR BEST to provide customer satisfaction.
Contact Us
We work 5 Days a week from 10:00am - 5:00pm Monday - Friday Local Time.
If you have any inquiries or concerns regarding your purchase
please contact us and we will be glad to assist you as quickly and efficiently as possible.
We would try our best to serve you with any question/problem.
Please contact us first before leaving Negative/Neutral Feedback.
Customs
All outgoing parcels will be sent as a gift lower value than you purchased.We are not responsible for any additional customs charge,tax and duties which may occur in your countries.If you have any problem, please contact us before leaving feedback so that we may solve the problem to the best of our ability. Import duties taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.