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Rotring 500 Mechanical Pencil 0.5mm - Black Barrel Product Features ---Plastic body for a lightweight tool with perfect balance ---Metal grip zone for the best drawing and writing experience ---Fixed sleeve offering an unimpeded view of the page and 100% precision Product Description Functionality and technical perfection make rotring drawing instruments symbols for quality and precision. Rotring drawing instruments can be found wherever individuals actively create their own lifestyles. People who understand the power of their thoughts and visions, and express them. This need to create, understand, and express is an integral part of the development of every rotring drawing instrument. Today rotring provides a comprehensive system of products offering the optimum solution for every application within technical drawing and design, for professional drafters, students and private individuals alike. The perfection of technology, ergonomics and design creates a universe that is ideal for drawing, also enhancing the perfect expression of ideas and visions. Rotring 500 is at the cutting edge of light mechanical pencil design Box Contains 1 x mechanical pencil About us We are a family run business and all of our products will ship directly from our different warehouses,suppliers and stores across the United Kingdom so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast. All our products are a 100% authentic and brand new. We work with all the biggest suppliers of high quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation. No customer will walk away from our store unhappy. If there's a problem, just let us know and we fix it. We guarantee you only the best experience when shopping with us! Shipping Our stock all ships from our UK-based warehouses and stores. Shipped via Couriers (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 hours of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer. Shipping is always FREE- to UK MAINLAND ONLY excluding PO boxes and BFPO.Outlying postcodes can incur further charges please ask if unsure we try to help everyone were possible Returns We offer a 30 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for youWhen returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of defective items.All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.