OZ-Team
We are based in Dandenong South VIC 3175 and is a proudly Australian owned and operated business.Being an online retailer,we are able to provide a 24-hour 7-days a week service at a substantially lower cost base than traditional bricks and mortar retailers who have to operate many physical stores with high rents,wages and distribution overheads.Because we do not have these overheads we don not need to charge the same high margins they require in order to charge the same high margins they require in order to sustain their businesses.
And that is why we can offer amazing prices on an ever-increasing range of quality products,so you can enjoy the thrill of getting exactly what you want at a bargain price.
Happy shopping
Methods of payment we accept:
1、Internet Transfer
2、Bank Deposit PayPal
3、All major Credit Cards through Paypal
Delivery
For small items, your item will be shipped to you via Australia Pot Regular service.Mostly,the parcel will be left in your post address mailbox.
For medium items,your item will be shipped to you via AustraliaPost register service.It needs a signature for collection,unless you authorize them to leave.Please note:if your postal address is onlycovered by a Post Office Drop,or if no one is unavailable at the time of delivery,a collection card will be left in yourmailbox to enable collection at your local post office.
For large bulk item,such as furniture,in order to avoid extra postage,the courier need to do authorize to leave, they will leave the items in your safe areas;you may contact us if you wish where vou want to leave.But if your address is Apartment or Unit,please contact us,we will organize available for big parcels;otherwise delay may occur in the delivery of your product.
98% of all items are dispatched within 24 hours after payment iscleared.Once in the hands of the couriers,freight items area out id our control.As Australia is a large and diverse country.please allow 5-10 business days for delivery.
Return:
We accept returns.Please contact us via email (ozteamebay@gmail.com) or message for any reason for return.As Below:
You have changed your mind Your product is not fit for you or propose
You wish to make a warranty claim for any product you have purchased from us
DOA,faulty during transit
You are not satisfied with the product.
Please note:
You must comply with all return instruction by us.All returns must be directly contact us with our customer service team.Please do not return it before obtaining return instruction from us.The original postage fee plus a 10%restocking fee will be deducted from your refund if ou simply change your mind and wish to return.This also applies to the orders canceled after the item has been dispatched.
Warranty:
This product comes with 1 year manufacture's warranty.Our goals to provide you best online shopping experience.But if something goes wrong,please contact us directly via email(ozteamebay@gmail.com)
The warranty may not apply in some circumstances.For more information,please see our eBay store for full items and conditions.
Please contact us at:
ozteamebay@gmail.com or leave a message via eBay Online support is available 7 days a week
If you have any question,please feel free to contact us via eBay message or email at any time.