- We accept payment via PayPal only. (Paypal is the safest, easiest, and fastest way)
- All payments must be fully cleared before items can be dispatched.

Shipping

CONCODIA offers direct shipping to your door using 3 different ways depending on your order and locations.

All items are shipped within 2 days from an order being placed & payment being received and can take anywhere from 2-7 days to be delivered. Currently Concodia only ship to Australia.

Please note - We may encounter problems shipping to some rural areas, if you are located in a rural area please check with us before you make a purchase so we can confirm shipping availability. Via AU POST, we are not responsible for the lost and no guarantees once your order is out of our hands. If you want to track your parcel, please use Express shipping system and you need to pay extra shipping cost.

• Australia Post

  If your buying item is light weight, we deliver it via Australia Post. It is Standard Shipping by AU Post Office.

• Couriers Please

  (Express shipping / A signature is required)
  Australian Capital Territory (ACT), New South Wales (NSW), Victoria (VIC), South Australia (SA), Tasmania (TAS)
  and part of Queensland (QLD) - 4000 ~ 4370

• Australia Parcel Post

  (Regular shipping / A signature is required)
  Northern Territory (NT), Western Australia (WA), part of Queensland (QLD) - 4371 ~ 4890

Returns

If you are not happy with our products or there is any defect or damage with the products, please contact us within 14days, we will help you step by step for the exchange or return process. This item is free return if you are not satisfied with the product. -Return with the orginal packaing just write outside the box "Return to Sender" Once we received the product, we will refund except Postage.     

It might be necessary for us to look at the item you received in order to process the return, so customer are required to provide pictures.

If it is not a defect or damage item, the original shipping is nonrefundable even the item is qualified for free shipping.

Feedback

It is our pleasure to do business with you and hope you are satisfied with our products and service. Your positive feedback and 5-star DSR mean a lot to us. We would very much appreciate it if you would leave us a 5-star positive feedback.

If you are not happy with our products, please do contact us before leaving Neutral or Negative feedback. I believe we can make you satisfied.

Thanks for your understanding!

Contact us

Please contact us via ebay message if you have any question about the item, we will reply in 24 hours on business days.

0404 8787 84