Your order will usually be dispatched within 24 hours and should arrive 2-3 days after placing your order. Please allow 10 working days from dispatch of your order before notifying us of any late deliveries. Any orders placed after 9.00am on Friday will be dispatched the next working day (Monday). If your parcel cannot fit through your letterbox, it may be advisable to check with a neighbour to see if the parcel has been left with them. Please also check any outhouses you may have, and that the address linked to your eBay account is correct.

Our preferred payment method is PayPal. If you do not have a PayPal account you can still purchase from us using your credit/debit card, this is done via the PayPal card terminal, to do this select PayPal as the payment method and follow the instructions for paying by card.

If you are returning a parcel, please package it up securely and include details of your order number, authorisation number, and whether a replacement or refund is required. Include a full description of why you are returning the item. Any faulty item must have a full description of what the fault is. Please obtain a proof of postage from the Post office when you send it. Proof of Postage does not cost anything however without it we may not be able to process your return which may result in the item being returned to you.

Please contact us through eBay messaging service regarding any questions that you may have.