Return/Exchange
Policy: Money Back Guarantee and Replacement Warranty terms start from
purchase date.
Shipping/Handling costs are not refundable.
If you
received a product damaged on arrival, we will be glad to replace it with a
comparable product. Please contact seller's eBay email to set up a replacement.
Buyer will pay for return shipping on all damaged and defective products.
Returns/Exchanges will not be accepted unless authorization has been issued by
seller. To receive an RMA number please send an email to seller with your eBay
ID, item # and details of the issue you are experiencing with your item.
All
products should be returned in original packing materials, retail box, UPC or
other original items in place with all included manuals, cables, software,
etc...
Contact Us:
We will always answer your question in a prompt manner. However, If you asked a
question and did not get a response, please try again later, we might be busy at
the moment. Please contact us 24/7 Mon- Sun via eBay messenger system.
Feedback:
We strongly recommend all our customers to post a feedback. Please contact
seller first if you have any question after you received your order. Leaving a
negative feedback prior to any communication is not going to help both of us on
solving the problem.
Accepted payment methods: PayPal is the prefer
option of payment.
All prices are listed in local currency.
Once we have
received your payment, we will send a confirmation message to your eBay
registered e-mail account.
Payments for all auctions must be received within
7 days from the closing date of the auction. We will file an Unpaid Item dispute
with eBay for all auctions when payment is not received 10 days.
Shipping terms:
Most orders are shipped through United States Postal Service (USPS) unless
specify.
Delivery confirmation numbers are provided by USPS for US orders.
Orders will be shipped the same day or next working day. No shipment on
holidays, Saturday & Sunday. 3~9 working days for First Class Mail and 2~3
working days for Priority Mail to most continental US.
Combine shipment is
welcome. Shipping discount is offered from seller for combine order.
In order
to avoid the shipping delay, buyer is responsible for providing correct shipping
information.
Shipping Address: Please keep your PayPal
address up-to-date, it is your primary shipping address.
Suite# and apt# are
necessary for USPS delivery. Without them, your package will not be delivered.
Shipping Notification: An e-mail from USPS will be sent to your eBay e-mail
address upon item is shipped out. Please contact us to verify the status of your
transaction if you do not receive this email/
Sales Tax:
CA residents, please add sales tax.
Buyer is responsible
for any Tax or Custom Duty.