All UK postage prices are for UK Mainland Only.
Collection from Depot welcome for minimum orders of £100.

In the absence of fulfilment, Urbn-Chef reserves the right to cancel your order within 48 hours of receiving payment.

All communication between Urbn-Chef and the customer are strictly private and confidential. This includes correspondence via eBay, email, letter or any other method of communication. The customer must not divulge, copy, forward or use the contents, attachments or information contained therein. Any unauthorised use or disclosure may be unlawful.

Please note that the price quoted is for UK Mainland only and Excludes Highlands, Islands and Northern Ireland if in doubt please email before purchasing as additional charges may apply.

Shipping to the following postcodes will be surcharged:
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH4-50, ZE, BT, IM, TR21-25, JE, GY, PO30-41

Orders received Monday to Friday before 12pm will usually be despatched same day. Items ordered over the weekend will be despatched the following Working Day.

If your item is being sent with a tracked service you will receive an email when it has been dispatched including your tracking number.

• 100% Satisfaction Guaranteed
• Your Right to Cancel: 14 days - FULL REFUND
• Faulty Within 30 Days: Full Refund or Repair

Shipping and handling charges: Cancelled orders - The buyer must pay for shipping and handling, this includes refused orders without prior agreement.

Item condition: The condition of the returned item must be as it was shipped to you, opened box with all original materials and contents in sealed protective wrapping.

Incorrect/Faulty/Damaged Items: Please contact us to arrange for the return via eBay messaging or one of the numbers above. NO postage will be refunded unless agreed upon in email or writing prior to returning.

Please use the ebay messaging system