Shop with confidence
Buy from a trusted and reliable
seller.
We are the manufacturers, and
therefore individually hand make each and every piece. Our jewellery is not
casted or mass produced by machines!
Return Policy
Items are presented
in a tamper proof view bag so you can have a good look at the workmanship and
gemstone quality. We do not refund for change of mind; however, we are happy to
exchange for a different item if this is not suitable under the conditions
stated below.
·
tamper bag must not be broken or torn.
Please remember we do this for your protection.
·
strict hygiene regulations prevent us
from changing jewellery for items you have ordered the wrong size etc.
·
If we have made you a custom-made
order, there are no returns or exchanges unless the jewellery is faulty in any
way.
Please note that if
you have our product altered in any way without Holey noses doing the work the
guarantee becomes invalid.
CONDITIONS:
1. All returns/cancellations will incur the 25%
restocking fee. (minimum restocking fee of $3)
2. Any postage paid is non-refundable.
3. Item must be returned in similar mail
packaging as received.
4. The buyer is responsible for return postage
charges and for the safe arrival of the returned item.
Shipping - FREE WORLDWIDE
Warranty
We offer a
life time warranty on all our jewellery that your gems or diamond will never
fall out (fair wear and tear excluded).
Exclusions to warranty
Warranty excluded if your
jewellery is altered by yourself or any other persons other than us, this
includes a clean and polish by any other person. We offer a free clean and
polish service once a year, providing you supply a pre-paid self-addressed
envelope to be returned in.