SHIPPING

 

We aim to dispatch all orders within 1 working day after the transaction from the buyer has been completed. Please note that orders made on weekends or bank holidays will be dispatched on the next working day.

 

FEEDBACK 
(Please contact us before leaving any negative feedback)

 

Satisfied customers are very important to our business and we will try our best to resolve any issues to ensure the best customer satisfaction possible. Please contact us before leaving any negative feedback through eBay messaging service.

If you have received your item(s) and happy with our service and product, we appreciate if you could leave your positive and honest feedback, as we are continuously trying to improve customer satisfaction.

 

RETURNS

 

If you are not 100% satisfied with the item(s) you have ordered for any reason and would like to arrange a refund or exchange, please contact us. We will be happy to issue you a full refund or exchange the item(s), provided that you return the item(s) to us  in its original condition i.e. unworn, unwashed. Please do not use the item if you not happy. Please contact us prior to returning an item.

In the event of returning goods purchased, P&P costs are non-refundable
and the return cost is the responsibility of the customer.

However, upon those rare occasions where you may receive a faulty, damaged or defective item from us, or we send out an incorrect item, we will be happy to process a full refund or exchange and reimburse your cost of returning the item(s) back to us.

CUSTOMER NOTE:

Although we aim to provide you with accurate information regarding fitting/sizing, please be aware that different brands/styles can vary in measurements/fitting. This is beyond our control, but we will be happy to exchange any items if they are not of a suitable fitting.