1. Items located in our US warehouse will be Shipped FREE to all addresses other than APO/PO boxes in the lower 48 states via USPS, FedEx or UPS (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 to 72 hours of your payment being processed.
2. Tracking number will be provided once available from our shipping partner. Please contact us if you don't receive your item by 10 business days, we will check the status and try our best to resolve any problems for you.
3. For select items, we ship internationally through eBay Global Shipping Program. We do ship most of our smaller items internationally using eBays Global Shipping Program, with this program the buyer pay return item to US.
4. We ship to your eBay address. Please check your shipping address carefully before checkout, it can't be changed if order completed.
5. As a buyer, it is your duty to pay the tax when you make an order from abroad. Our price does not include taxes or other hidden charges.
IMPORTANT NOTICE: Due to Proposition 65 restrictions, there are now several states where certain items can not be shipped. If you happen to place an order and the item can not be shipped to your State, we will inform you of the restriction, stop your order processing, and then immediately issue a full refund.
SHIPPING
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program.The item is shipped to KY and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to check out in order to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
RETURNS
We offer a 30-Day Return Policy on items which you are not completely satisfied with. You have the option for a full-refund or an exchange of the item. No returns are available on items shipped outside of the USA.
We accept different forms of payment through Ebay Management System.
Return shipping is the buyer's responsibility unless the return is a result of our mistake. We will pay for shipping replacement back to you if an exchange is requested
1. If you dissatisfied for any reason , Please dont be quick to leave negative / neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback for all our customers .
2. If you are satisfied with the product you received ,please leave us positive feedback and 5 score
Contact Us
Please only use Ebay message to contact us (my ebay-won items-contact seller).
Please not dispute or negative feedback before contacting us.
All emails will be answered within 1 business day or less. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
Thank you for shopping with us!
Gracias por comprar con nosotros,
Tu Mercado Hispano!!!
CUSTOMER SATISFACTION
We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.