Shop with confidence
Buy from a trusted and reliable
seller.
We are the manufacturers, and
therefore individually hand make each and every piece. Our jewellery is not
casted or mass produced by machines and are not turned up earrings!
Terms of Sale
PLEASE READ CAREFULLY BEFORE YOU BUY
Please ensure that you have read
the item sizes and descriptions before you use make your purchase to ensure you
understand the size of your nose stud/ body jewellery. We will not be held
accountable if you have made an incorrect decision based on its size when you
have received your jewellery. Occasionally
your jewellery may seem smaller in diameter, but please be reassured that
it is the correct diamond/gem weight, as all diamonds/gems are measured in
Carat weight not necessarily in diameter size.
Return Policy
Items
are presented in a tamper proof view bag so you can have a good look at the
workmanship and gemstone quality. We do not refund for change of mind; however,
we are happy to exchange for a different item if this is not suitable under the
conditions stated below.
·
tamper bag must not be broken or torn.
Please remember we do this for your protection.
·
strict hygiene regulations prevent us
from changing jewellery for items you have ordered the wrong size etc.
·
If we have made you a custom-made
order, there are no returns or exchanges unless the jewellery is faulty in any
way.
Please note that if
you have our product altered in any way without Holey noses doing the work the
guarantee becomes invalid.
CONDITIONS:
1. All returns/cancellations will incur the 25% restocking
fee. (minimum restocking fee of $3)
2. Any postage paid is non-refundable.
3. Item must be returned in similar mail
packaging as received.
4. The buyer is responsible for return postage
charges and for the safe arrival of the returned item.
Shipping
All postage for Australian and
international customers will be send free domestic post, no tracking or
insurance. Express post is available to purchase in checkout for Australian
customers. Postage for items over $150.00 will be sent express post at our
expense for Australian customers and Registered post for international customer
over the value of $250 at our expense.
Payment
PayPal – for all customers
Bank deposit - Australian customers only
Warranty
We offer a
life time warranty on all our jewellery that your gems or diamond will never
fall out (fair wear and tear excluded).
Exclusions to warranty
Warranty excluded if your
jewellery is altered by yourself or any other persons other than us, this
includes a clean and polish by any other person. We offer a free clean and
polish service once a year, providing you supply a pre-paid self-addressed
envelope to be returned in.
About us
we are an
all Australian registered business and have been providing jewellery for
the body jewellery market since 1993. If you require our ABN please email for
all enquiries.