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Product Description
PS: The Voltage of the machine have AC110V and AC220V.Please give me message to tell me which voltage you need .Or we will ship the package as the voltage in your country.
After service Q and A
Question 1
I want to buy this machine but i don't know how to program G code ?
Answer: We can provide fee charge service Or you can go to study .
Question 2
I don't know how to setting parameters when need to use it .
Answer: We have instructions for our machine .All the parameters is very clearly on it. We also can provide online support service.
Question 3
I am interested in this CNC machine but i don't know how to use it.
Answer: We have video to show how to operate our machine ,If you still don't know after check the video and we can provide remote assistance .
Question 4
How can i do if the machine damage on the shipping way ?
Answer: No matter any problem with the machine please contact us by eBay message with photos or videos . We will give you a satisfied solution after check it.
Question 5
How long is the warranty of the machine?
Answer : This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it.
Question 6
How can i do when the machine have quality problem ?
Answer : Please take a video to show your problem to us .We have professional engineer to help you solve the problem.A free replacement can send when needed
PS: Any other question welcome to contact us by eBay message .We are always here with you!
Our working time is 9:00AM-6:00PM from Monday-Friday .All the service can be provide during working time.
About us :
1.We accept PayPal only. Credit card or e-Check via PayPal will be accepted.
2.Payment is needed within 7 days once you have purchased the products.
3.We give positive feedback immediately after payment is receivd.
1.All items will be dispatched within 2-3 days .
2.After your order is shipped, you will receive the tracking number and also the tracking number will be added to your eBay order for you to track.
3.If your product has not arrived within the estimated delivery time, please contact us. Once the parcel was confirmed as lost by the post office/couriers after 14 working days waiting, a new item will be sent out or we will refund you full money.
4.Please note that we cannot ship to a PO Box. We recommend that you leave us with your physical address.
1.If you have any questions, please feel free to email our service specialists.We will reply you ASAP. If no response within 24 Hours during working days, please check the spam in your mail box.
2.We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
3.We aim to provide Top Level Customer Service, we will try our best to solve any problem.
1.Your satisfaction is our first priority. Defective product will be offered for an exchange or store credit.
2.It is buyer's responsibility to contact us within 30 calendar days of receiving a defective product. Otherwise, no replacement or refund will be made. All items MUST be returned in their original condition.
3.The original Shipping and handling charges are not refundable.
4.Buyer is responsible for shipping and proof of delivery on all returns.
5.Upon verification of any faults of the returned item, we will reimburse the postage of return and send you a replacement item within 48 business hours.
6.We will take care of the cost to send the replacement item to you.
1.This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
2.If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
3.Please do check everything carefully after you received the parcel.
4. Replacement products are provided with the same warranty as the returned products.
