Blockout Curtains Care:
*For best results re-hang to dry.
*Avoid wet coated sides touching.
*Warm iron on fabric side only. Possible shrinkage 4%.
*Do not handle fabric with dirty hands, as this will soil the fabric.
*Refer to the ‘Care Instruction Label’ fixed to the rear of your curtains, before laundering them.
*Do not tumble dry. Drip dry in shade fabric side down. Do not use pegs or fold over clothes line.
*Cold or warm hand wash with wool approved detergent. Do not soak. Do not bleach. Do not wring or rub.
Sheer Curtains Care:
*Do not dry clean.
*Drip dry in shade.
*Warm hand wash.
*Do not wring or rub.
*Do not bleach or soak.
*Possible shrinkage 3%.
*Do not tumble dry. Warm iron.
*Refer to the ‘Care Instruction Label’ fixed to the rear of your curtains, before laundering them.
*Free shipping for all orders over $250!
*After receiving the payment, we will send your parcel at around 5 working days.
*If you have any questions for delivery time and parcel transport, please feel free to contact us.
*We will choose the nearest local store and the appropriate logistics service provider according to your receipt address.
*If you need to return the goods, please contact us in advance and we will provide you with the nearest store address.
*30 days after the buyer receives it.The buyer is responsible for return postage costs.
*You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund.
*Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returns.
*If you have any questions about the product, including custom sizes/materials/installation, etc., feel free to contact us, we will answer your questions as soon as possible.
*If you are satisfied with the shopping experience and our services, I hope you can give us a positive feedback.
*We will meet all obligations set out by the Australian Consumer Laws We offer a 2-year warranty period from the purchase date on our products.
*These include but are not limited to:
-Repair /replacement of goods that are deemed faulty by manufacture
-Goods that are not fit for their intended use
-Goods that do not do what we said they would do at the time of purchase
*BUT this warranty does not include:
-Normal wear and tear including fading of fabric and other materials
-Any variation in wood grain, wood stain or slight warping that may occur in any type of wood /timber
-Slight fabric colour shades and texture variations that may occur from batch to batch, therefore exact colour match may not be possible
-Accidental damage, misuse, or incorrect installation
-Not following care procedures on products (washing instructions)
