Description

Payment Details

We accept PayPal or credit card payment over eBay or Cash On Delivery, please confirm with us which payment method that you preferred.

Shipping Policy for Melbourne Area, Regional and Interstates

Fast Dispatch! We are open for delivery over Christmas and New Year. We will commit to arrange delivery direct to you over the holiday period.

After receiving your purchase order, we will contact you via eBay message and/or your provided mobile number. We strife to contact you within two business days after your order.

We can provide delivery to Melbourne Metro except Sunbury or Melton, generally 1 man delivery (with possible assistance from buyer) are flat rate $50. 2 men deliveries are available at request, please contact us so that we ca provide you with a quote.

For VIC Regional, NSW, ACT and SA customers, please message us for quote of your freight cost. Due to the expense involved and risk of damages, we generally do not recommend shipping to interstates or regional areas, in particularly pre-displayed stock. We currently do not delivery to TAS, QLD, WA or NT customers, however we can provide package dimension (if listings are for new items) for you to get freight quote.

Pickup is available at our Dandenong South office, but please ensure that your car has sufficient space especially length, and we will not be responsible for any damages after the item exits our office, however we will give our best assistance to ensure that your furniture arrives home safely.

Return Policy and Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

All listings on eBay offers 12 months limited manufacturer warranty against structural and material faults that are not fit for purpose, however we do not warrant on wears, tears, misuse or commercial use. We will offer replacement or refund if the items are deemed under warranty.

We offer return for change of mind within 7 days of placing order, however the item must be in the same condition as despatched, and minimum of 20% of the final price will be deducted for restocking fee, as well as potential transportation fees. Please call us to arrange inspection of the item before purchase as this will reduce the possibility of change of mind, as we are located conveniently at Dandenong South.

Inspection and About Us

Puzzle Furniture is an online furniture retail shops just relocated to Dandenong South, and we are experienced in our own furniture and we keep our own stock for quality and fast dispatch. Puzzle Furniture strives to provide you with hassle free buying experience. 

Check out on our eBay stores to see what else we have in offer.

Inspection is welcome, our shop opens on Tuesday, Wednesday, Thursday 11.00 to 5.00, Saturday 1.00 to 5.00. Please message us if you want to organise appointment to inspect an item.

Finally thanks for your attention to this listing, we hope that our beloved items can become a piece in your home. Any feedback is welcome and we are only an email or a call away!