If the item you are buying states Free Delivery.
It will usually be sent via DPD Couriers, and is applicable to UK Mainland addresses except Scottish Highlands & Islands,
Northern Island or the Channel Islands. If you need the item to any of those areas please contact us.
The delivery charge by our couriers for mainland addresses and the amount we are charged extra for the island addresses,
so you still get the advantage of the free element that mainland customers receive.    

Returns are dealt with honestly and fairly. On the very rare occasion that somebody has an issue
with an item we simply ask them to send us an eBay message or call us to resolve during
office hours on 0161 928 1144. This is much quicker for both parties than going through eBay dispute
processes, so please allow us to assist in the first instance.
We will deal with queries quickly and be as flexible as we can to get you sorted out.  

Feedback is important as it allows other buyers to see not only how good and accurate our descriptions,
dispatch and packaging are, but also how good we are as a seller in dealing with queries after
the sale so please leave feedback only after you have contacted us and had your query resolved.