- We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay.
- We aim to get your order to you as soon as possible! All orders are dispatched within 2-3 working days, and sometimes on the same day of receiving your cleared payment.
- We offer a variety of shipping services:
- Royal Mail First Class - Delivery 1-3 working days (estimated time of transition) from the Royal Mail sending
- Royal Mail Second Class - Delivery 3-5 working days (estimated time of transition) by Royal Mail by sending.
- Delivery time depends on destination and other factors;
- International buyers please note:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer?s responsibility. We will try our best to reduce the risk of the custom duties.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- After Royal Mail collected from us, we have no control over their speed of service. Please bear this in mind in the pursuit of your order. Royal Mail will not accept a claim for damages, except for 15 days or longer have passed since the item was to be delivered. In the case of non-delivery / lost case Item Please Allow this time to expire before contacting us.
Note: Working days do not include weekends and holidays.
We are sorry but you must allow 7 working days for the delivery of your item before contacting us. Due to Royal Mail policy we are unable to take any action on lost mail until at least 15 working days have passed. If you have provided an incorrect address or are aware of something that may hinder the delivery of your parcel please contact us immediately. Please read the following checklist and helpful information.
Checklist for undelivered mail:
* Has the post person in your area attempted to deliver and left you a card?
* Has the parcel been left in a secure location such as a garage, greenhouse or with a neighbor?
* Have you telephoned your Local Sorting Office to check if any mail is awaiting collection?
* Has anyone else at your residence/premises taken delivery without informing you?
* Have you allowed 7 working days for delivery?
Working days do not include weekends. 99% of parcels are delivered within 3-5 working days of dispatch date. Very rarely, parcels can take up to 7 working days to arrive, so please allow 7 working days before contacting us regarding your delivery. It is important to note the following: Royal Mail do not allow us to take action on suspected lost items until 15 working days have passed from dispatch date - however we do ask that you notify us via an eBay message (not an email) if you have not received your goods after 7 working days so that we can resolve any issues Royal Mail may have delivering to your address as soon as possible. PLEASE GO TO Royal Mail WEBSITE FOR MORE INFO ON THERE delivery times. www.royalmail.co.uk