- This is brand new modem + router. It was purchased only a few days ago.

- All original packaging is included

- Slight damage to ONLY the outer box. 

- All hardware and wires are in brand new condition

- No scratches, drops, dents, or dings 

- Returns are accepted 

My family and I purchased this item because we were experiencing internet issues in our home. When we contacted our internet provider, we found out that the issue was on their end and it didn't have anything to do with our devices at home. So, the product is in brand new condition. You can expect great internet speeds! The specs on this 4 in 1 are amazing and the modem/router is perfect for fluid, uninterrupted conference calls, gaming, streaming and surfing.