We are dedicated to offering the high-quality and professional customer service to you - my dear customers! You can contact us anything regarding to our products, warranty, policy, shipping service, technical issues, after-sell service and etc!
Send us a message! Click the top right corner of this eBay page.
And you can also call our at Business Hours:
Monday to Friday from 9:00 am - 5:00 pm EST
We accept returns of products within 30 days after purchase! Please understand that only parts costs are refundable, shipping, installation or other cost will not be refunded.
If you need to cancel or return the item, please provide us with your order Number, then we will assist you with a return if the parts are:
- Never been installed, disassembled used;
- Not damaged due to improper installation;
- Not missing parts, hardware or instructions during installation.
We will issue a refund for any returned auto parts when your return meets the above requirements. The cost of shipping (if any) will be credited only in the cases where the return is a result of our error or involves a defective auto part, or you may need to afford the cost of return shipping and a 15% restocking fee.
We offer a 1-year warranty for you in the situation where the parts fail due to manufacturing defects during intended use during a 10-year period after purchase. We will provide you with a replacement free of charge excluding shipping fee for you, our original purchaser. For any parts proved to be defective within the first 30 days after purchase, we will provide a free replacement or refund the purchase price to the original buyer.
Please be advised that his warranty does Not apply to any part if it has been:
- Altered, misused, or improperly-installed;
- Installed on a vehicle for which it was not designed, installed on a racing or high performance vehicle, or vehicle with modified suspension/rims/tires.
Please understand that we are not able to offer reimbursement for labor, mileage, car rental, or any other costs involved in installation or re-installation of the auto parts in question.offer reimbursement for, labor, mileage, car rental, or any other costs involved in installation or re-installation of the auto parts in question.
We strive to ship most packages the SAME DAY if orders placed before 4:pm EST (excluding weekends and holidays).
Free Shipping is only offered on all orders shipped within continental 48 states by FedEx and USPS. Orders outside the continental 48 States (Alaska, Hawaii, Puerto Rico, US territories, or International) will be required to pay extra shipping fee. Please understand that transit and delivery time may vary depending on customer location.
If Shipment errors happened for customer put a wrong address, we will not be able to credit you for shipping charges if the package is returned or lost or abandoned by the carrier.
We send tracking information directly to your eBay account as well as via email within 24 hours after the shipment leaves our warehouse. Please make sure that our email messages don't go into spam or junk. Change requests may not be updated on eBay.
Located in Jamaica, NY, USA, Bodeman Autoparts offers aftermarket
products that surfaced OE quality standards. We pride ourselves on being
able to process a high volume of orders over the internet whilst still
being able to give a personal service which we feel has an all important
role to play in a successful business relationship.
