1.) All product was obtained directly from Bath & Body Works (BBW) in the Central Ohio area (home to BBW's headquarters, as well as its main distribution and manufacturing operation) and fresh.  

2.) Pictures may contain multiple products for ease of viewing and styling purposes. All items are sold individually (stated price equals 1 item).

3.) The BBW manufacturing and packaging processes are highly inconsistent. Please be aware both (scent characteristics and aspects of packaging) can vary across batches within a single release and/or with release of new/refreshed packaging. Additionally, products will often not include shrink wrapped or sealed caps/lids (vast majority of products will not be sealed). Inconsistencies observed should be directed to your local store or BBW online customer service (including, but not limited to, inquiries, request for return/exchange, and/or communication of product satisfaction), as nature of the items do not allow for return to us or exchange. Purchase implies agreement to these terms.

4.) USPS, UPS and FedEx tracking may not show progress, scans, and updates for several days (no information will be available on occasion). Before reaching out to inquire about status of your package, please check to ensure the expected delivery date provided by eBay has passed by at least 7 business days. Unfortunately, we are unable to offer assistance prior to that time due to guidelines established by each carrier.