Eligible listings are delivered with ParcelForce48 (2 days), please look at the Postage and Payments tab to find out the approximate delivery time and price for your specific item. Please provide your best mobile phone number when ordering from us, it will help to deliver your item with no delays if any extra information is required by logistic network. Only items purchased before 11.59am will be dispatched the same day (Workdays). Delivery time can be affected by the 3rd party logistic company and delays can happen out of our control.
We strive to supply our clients with best Quality used car parts, by picking and packing them as safe as possible before every dispatch. Please check your item for any visual damage when delivered. If the item has visible damage upon delivery, please notify the courier when accepting and sign for item as "Damaged". This is very important, as it affects the items eligibility for any refunds later. We will not be able to issue a refund if the item is marked as delivered properly and no damages are shown in the comments.
Orders placed with collection in person option should be collected from our company address within 7 days during normal business hours: 09:00am - 18:00pm (Mo-Fr), and 08:00am - 13:00pm (Saturdays). It is preferred that you contact us before collection, to ensure the order is ready for collection before your arrival.
Pallet deliveries - Please make sure someone can receive and sign for the delivery of the big items on pallet(s). Failing to do so will result in delivery delay and extra delivery charges may be applied for every repeated attempt. We always recommend delivery of items to business address within normal business hours in aim to avoid any inconvenience.
Please note delivery service usually provided by third parties.
If we are informed about our item delivery service delay to you by an event outside of our control, then we will take steps to minimise the effect of the delay immediately. However, if there is a risk of substantial delay more than 7days you may ask us to terminate your order and receive a refund for any services that you have paid for but not received.
Scottish Highlands, Northern Island or ANY offshore UK address will be liable for extra freight charges.
Scottish Highlands includes postcodes:
FK17-99, G83,IV30-39, IV52-54, IV63, KW1-14,PA21-40,PH15-26,PH30-41,PH49-50
Scottish Islands includes postcodes:
HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20,PA41-49, PA60-78, PH42-44, ZE1-3