Item condition:  Brand New.  

Item Specific Shipping:  Buyer pays actual shipping, USPS First Class Package with tracking in a box.  Shipping specifics may vary on multi-unit orders due to changes in size and weight.

About us:  Here at RefundSolutions, customer satisfaction is our number one priority.  We are knowledgeable about our products and stand behind every purchase so don’t hesitate to reach out to us with any questions or concerns.  We also employ environmentally conscious practices like reusing shipping materials, recycling our cardboard and paper, and shipping in bulk whenever possible.  Below are some of our basic policies and info.

Customer Service:  Our customer service hours are Mon - Fri 9 am - Noon EST.  This is when we go through all offers and messages and make sure your orders are ready for pickup.  We may reach out to you during this time if we detect an order redundancy or potential issue.  We take great care to get the items you need delivered promptly and safely to your door.  We try to go above and beyond when it comes to item packaging rather than skimping out just to save on shipping.  We cannot guarantee responses to inquiries on weekends and holidays.  

Shipping Policy:  We ship every order within 1 business day of receiving payment.  All shipments will have tracking.  We reuse boxes and packaging materials and we pack orders going to the same household in a single box whenever possible in order to minimize our footprint.  Please see item specific shipping for additional details for this item. 

International Shipping:  We offer international shipping via the eBay global shipping program on all eligible items. We do not offer alternate global shipping options at this time.