Detroit Industrial Loft Parquet Natural Oak Square Coffee Table with Iron Base
Style: Contemporary & Industrial
• Colour/Material: Natural Oak & Black Iron
• Top: Washed Oak Parquet
• Base: Black Powder Coating Steel Frame
• Assembly required: No
Additional Information
PAYMENT
SHIPPING
RETURN
WARRANTY
ABOUT US
Secure Payment - we make it safe & easy!
For items that require immediate payment via PayPal,you will be asked to pay upon checkout. For other items,payment can be made using:
•PayPal,
•Credit Card,
•Bank transfer,or
•Cheque
For payments other than PayPal,after you have committed to buy,please contact us via eBay message and ask for payment details.
If you are making a bank transfer/deposit,please allow 2-3 business days for your payment to clear.
If are posting a cheque,please allow 4-5 business days for your payment to clear.
For bank transfer/deposit or cheque payments,please leave your eBay user ID correctly as a reference for us to be able to identify your payment.
A tracking no. will then be issued to you.
Payment must be cleared prior to dispatch of goods,we do NOT reserve goods for payment later.
SHIPPING POLICY
Some items are eligible for combined shipping or pick up from our warehouse,please contact us to arrange after you have committed to buy.
Upon cleared payment,95% of orders are dispatched in the next working day,which excludes items NOT on pre-order or backorder.
We dispatch all items from our warehouse in Melbourne,Australia.
We only ship within Australia,no international shipping. Remote/regional areas are excluded for certain items,please see details on listings.
It is your responsibility to check that your delivery details are current and correct.
As soon as your full payment is cleared,it means that your order is processed automatically via our system. We are NOT able to change any details at this stage and/or hold on to your order.
Redelivery or redirection service may be available depending on the delivery status;however additional fees will apply. Please contact us for assistance.
When you receive a tracking number,please use it to track the delivery status of your order.
We use various shipping carriers depending on your location,size and nature of the item.
We strongly suggest all customers to buy transit insurance when they are given the option. If you choose NOT to buy transit insurance at the time of placing your order,your items will NOT be covered. We will NOT be liable for any loss and/or damage during transit as we will NOT be able to launch a claim for you.
For general items under normal situations,shipping time will take 3 to 8 working days after dispatch if the delivery location is within metro areas. Bulky items,remote areas and/or peak seasons will require longer delivery time.
In Melbourne metro,we offer same day delivery service for extra cost depends to your location. Please contact us and provide your postcode for a quote of the service.
Some items may be dispatched in more than one cartons. In rare cases your order may arrive at different times depending on the carrier. We will send information and photos regarding the no. of cartons arriving/how they look. We require our customers to carefully check the items upon receipt of each delivery.
If you receive a partial delivery,please take a photo of the item and write on the delivery docket that you sign,e.g. Only 1/5 cartons received.
If you receive a damaged item,please take a photo of the item and write on the delivery docket that you sign,e.g. Damaged upon delivery.
If you do NOT make notes of any issues upon delivery,the shipping carrier may NOT accept your claim.
If you are certain that you receive the wrong item upon delivery,please take a photo of the item and reject the delivery.
Buyers/bidders must agree with the above terms and conditions before purchase/placing bids.
We reserve the right to vary the above terms and conditions at its reasonable discretion by publishing revised terms on the website.
RETURNS POLICY
Returns,refund or replacement may be accepted under the following terms and conditions. Please contact us if:
•You have received the wrong item
•You change your mind and your order is within 30 days of purchase
•Your item is lost or damaged
•You item is damaged and you have purchased transit insurance
•You wish to make a warranty claim (click here for terms and conditions that outline your warranty rights)
•You are not satisfied with the item that you have purchased
We may request evidence such as photos or videos for investigations before we consider offering returns,refund or replacement. Instructions will be sent to your registered email address once we have solution to your claim. You are required to comply with the instructions fully so your claim can be processed.
To ensure that you are covered with lost or damaged item claims,please purchase transit insurance when you are offered the option.
Please do NOT return or post items before obtaining instructions from us. We will NOT be able to identify your returns or process your claim if you do so.
If you change your mind and wish to cancel your order,you are required to do so within 30 days of purchase. Our restocking fee ranges from 10% to 20% depending on the type of product,details can be found on the returns policy on the listing. Shipping fee and transit insurance are non-refundable. All related fees will be deducted from your refund. This also applies to pre-orders,backorders and orders cancelled during transit.
If you return or seek a refund on any item purchased,the value of any promotion discounts will not be refunded to you.
When your request for returns has been accepted,you are required repack the item in original packaging and in re-sellable condition,as well as returning the item at your own risk and expense. We are NOT liable for any loss and/or damaged during transit of your returns. The returned item will then be checked before we can issue a refund after deducting all related fees.
The maximum amount of refund is the purchase price of your item. We are NOT liable for any consequential loss incurred by you in purchasing or attempting to make a purchase including but NOT limited to any costs,damages,accidents,delays,or inconvenience that may arise in connection with the sale.
We reserve the right to vary the above terms and conditions at its reasonable discretion by publishing revised terms on the website.
WARRANTY TERMS AND CONDITIONS
This warranty is given by Aussia Smart Saver
("Warrantor",“us’,“we”) and applies only to products where a warranty against defects is expressly stated as given in connection with the product listing on ebay.com.au. (the “specified warranty period”).
We offer a 12 month warranty on all products used for private household use from the date of purchase (unless stated otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period. The warranty we offer does not limit or restrict your statutory rights under Australian Consumer Law.
This warranty and its terms are given to the named purchaser or buyer of the product to which this warranty applies (“you”),and is not transferable to any other person.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure (“Consumer guarantees”).
These consumer guarantees are different to,and separate from,this warranty,which is given voluntarily by the Warrantor. The time limit of consumer guarantees varies depending on the price and quality of the goods and may extend beyond this warranty or any applicable warranty provided by the manufacturer of the goods.
This warranty applies in addition to other rights and remedies you may have under the Australian Consumer Law or any other law.
Subject to the terms and conditions of this warranty,where your goods are defective within the specified warranty period,the Warrantor agrees to provide you with,depending on the product nature and size,a replacement (where available),a store credit,a repair service or a refund.
In the event if you require assistance,please contact us via eBay message.
All warranty claims must be directed through Customer Service. Please do not return or post items before obtaining instructions from Customer Service - if you do,there is a risk that your returned item may not be identifiable and your claim may not be accepted. In order to make a claim,please be prepared to provide Customer Service with:
•details of the defect or damage in relation to which you are making a claim under the warranty;
•photo/video evidence of the defect or damage,upon request and where applicable;
•your eBay user id. and any other proof of purchase;
•your contact no. and
•any other details we may need to process your claim.
If you are entitled to make a claim under this warranty,Customer Service will provide you with instructions as to how the goods are to be returned. Unless otherwise required by law,you will bear any costs incurred in making a claim under this warranty.
Where a purchased item is damaged or defective at time of delivery,you must contact Customer Service before using the item. Customer Service will provide further assistance in relation to making your claim under this warranty.
You must comply with all return instructions provided to you via your registered email address when making a claim under this warranty.
Where goods returned under this warranty are found to not be defective,we reserve the right of reimbursement by you for retrieval or postage costs incurred by us in relation to the goods,and a re-stocking fee of 10-20% of the purchase price of the good paid (depending on the product nature and size. Being our estimate of our reasonable costs incurred as a result). In such cases,you agree that we may hold your goods until such payment is received by us.
This warranty will not apply in circumstances where:
•the goods have not been installed,maintained,operated or used in accordance with the manufacturer’s instructions or any other specifications provided with the goods;
•where damage or defects are caused by deliberate or negligent misuse or abuse,physical alteration,liquid spillage,use of incorrect voltage,power surges or dips,natural disasters such as but not limited to fire,typhoon,tornado,thunderstorm activity,force majeure,voltage supply problems,tampering or unauthorised repairs by any persons,use of defective or incompatible accessories,computer viruses,corrosive conditions or introduction by an insect,pest or other foreign body;
•where damage results from any third party software or hardware not provided by us;
•where items are lost or stolen;and
•in relation to repairs of batteries,where the batteries have not been used in accordance with specifications or they expire by normal use.
•the items are parts,consumable,accessories such as but not limited to carry bags,batteries,wheels,safety gear,nets,hoses,chains etc.
Our liability under this warranty shall not exceed the amount of the purchase price of the goods or the replacement of the goods with the same or a similar product,and expressly excludes any additional or consequential loss or damage suffered by you or any third party to the fullest extent permissible by law.
In the event that storage media ordered from us becomes faulty,fails or otherwise detrimentally affects software or data stored on it,except as required by law,we are not to be held liable for any loss or damage to the software or data,howsoever arising.
You should maintain a backup of all software and data stored on your devices. If you return media (such as a hard disc drive),whether separately or as a part of a larger electronic or computing product,to us for any reason,including for replacement or repair,we will not be responsible for any software or data stored on the media. We make no representation that we will be able to repair or replace any product without risk to or loss of the software or data.
ABOUT US
We are an Australian Owned registered company with an ABN. We pride ourselves on providing good quality products,top service and wholesale prices direct to public. All items are dispatched from our warehouse in Melbourne,Australia.
Why shop with us?
•Lowest prices,without retail mark-up!
•We source our products directly from manufacturers.
•We purchase in bulk shipments;much larger than most retailers,to obtain better prices for our customers.
•We sell our products on the Internet to eliminate expensive brick & mortar costs. Savings which we then pass onto our valued customers,like you!
Customer Service
•We always place our customers first!
•Your satisfaction is the most important thing to us. Therefore,we endeavour to continuously improve and provide you the fastest and best customer service when you purchase with us.
•If you have questions regarding your purchase,please send us an eBay message and provide details of any issues for us to be able to assist you.
We are an Australian owned Registered Company with ABN. We pride of ourselves on providing Good Products,Top Service and Lowest Price Guarantee.
If you have any problems before or after your purchase with our listed products,please contact us without hesitation.Our Store
Detroit Industrial Loft Parquet Natural Oak Square Coffee Table with Iron Base