We will exchange for the item if it was damaged when you received it.
We offer full refund if the item is different from what you expected. The refund will be processed once we receive the return. If we are not the party making mistakes, a $2.99 fee will be deducted from total amount.
All defective or damaged products must be returned in 7 business days after received day in original packing, or returns will not be accepted.
Customer is responsible for paying the return shipping cost.
We check our products before shipping out.
Please feel free to contact us if you have any questions.