Condition
As every item sold by James Broad Interiors is vintage/antique please be aware before purchasing that they may show signs of fair wear and tear due to their age, however, we take pride in every item that comes out of our showroom and we will not send any item out if we are not entirely happy with its condition. Every item gets cleaned and restored (if necessary) ready for its new home. If you receive an item from James Broad Interiors and you are unhappy, please contact us as soon as possible so we can resolve your problem right away!
Delivery
For any furniture, large or delicate items, please contact us for a delivery quote from one of our trusted couriers. Once confirmed, delivery will take place within 21 days of purchase.
For any smalls, the item will be be posted out within 2 working days of purchase using the postage service stated on the listing.
Returns
In the unlikely event that you are unhappy with your purchase we offer a 30-day money back guarantee. We will refund the full amount paid using the same method by which the item was purchased provided we are satisfied it has been returned to us in the same condition. Return postage is at the buyer’s expense unless the item has arrived damaged or incorrectly described in which case the postage will also be refunded in full.