Cancellation Policy

Due to an increased amount of cancellation requests, we have updated our cancellation policy and are only allowing cancellations within the first hour after purchase, as per eBay's recommendation. 

When purchasing an item with our store, buyers are entering a contract-- this is a legally-binding agreement to purchase the item from us-the seller. Buyers are responsible for reading the full item listing, including the title and description with our store's policies.

For pre-sales, please see our pre-sale policy. For returns, please see our return policy.

Pre-Sale Policy

All pre-sales of products are final. We do not offer refunds/cancellations for anything purchased before release date.

When purchasing a pre-sale product, the market value of an item is known to fluctuate. This makes the pre-sale a 

shared risk for both the seller and buyer. When purchasing a pre-sale with SimplyUnlucky, the buyer agrees to follow through with their transaction. However, the buyer may return their pre-sale item once it arrives. 

For returns, please see our return policy.

Return Policy

Due to an increased amount of return requests, we have updated our return policy. Buyers will be required to pay a 25% re-stocking fee for all returns. We do not currently have the staff to focus solely on returns. This policy will help us provide a more positive experience for serious buyers. 

We do not accept returns on pre-sales items (This is because the product has not yet been shipped to you)

If you would like to return a presale product once if it is shipped to you please contact us. 

Refunds will be sent upon receipt of the return item.

For cancellations, please see our cancellation policy. For pre-sales, please see our pre-sale policy.