We are very proud of our positive feedback, we value all of our customers massively. Your positive feedback is greatly appreciated. We're sure there won't be however, should any problems occur with an order please contact us directly and we will do our best to resolve any matter. Thank you.
Returns accepted up to 14 days of receiving the item, any problems please contact us and we will ensure to deal efficiently. Buyer pays return postage to address provided.
We aim to dispatch all orders same day or within 1 working day of receiving, we do not dispatch on weekends or UK holidays.
UK Customers: We dispatch all our orders via a "Royal Mail 48" service, in most cases your item will arrive in the next 3-5 working days, however please note during busy periods (Christmas etc.) these delivery times can alter so please allow up to 10 days for your order to be delivered. If you need it sooner, please select the Tracked 24 shipping option. This usually arrives the next day, occasionally 2 days.
European & Worldwide Customers: Orders are always dispatched within one working day via the "Royal Mail International Standard" service. We would advise to all customers all customers to purchase "Royal Mail International Tracked & Signed" at an additional cost to ensure they can track & receive their items. The estimated delivery times can at times be misleading, please allow two weeks for European delivery & 3 weeks for Worldwide i.e (Australia, USA).
We can not refund for items lost in transit, once we dispatch it is out of our control. Royal Mail is a reliable service however if you want 100% reassurance please purchase "Royal Mail International Tracked & Signed) service, thank you.