Returns Policy


We are happy to accept returns if they are returned within 30 days of receipt in an unused, brand new resaleable condition in full original packaging including any free items apart from underwear which is non returnable due to hygiene reasons.
All product packaging and certificates of authenticity/tags must be returned with the product.  Any product(s) returned without all original packaging and certificates of authenticity/tags will be rejected.  Any product(s) that has been resized, damaged, or otherwise altered after delivery will not be accepted for return.
All clothing must be returned in an unworn (and unstretched), unwashed state complete in their original packaging with undamaged tags still attached. 
Please note that we are unable to accept returns for personalised garments unless the item is faulty, as they are made to order.
All bedding products must be returned in an unopened,  unwashed state complete in its original packaging (including all inner packaging) with undamaged licensed header card and plastic sleeve.
All craft products must be returned in an unused, unopened,  and unwashed state complete in original packaging (including intact inner packaging)
Please enclose a note stating the reason for the return and your name and address
A Certificate of Posting (free of charge) should be obtained in order to cover you in the unfortunate event of any loss in the return process
Please note that unless the returned item is deemed to be faulty, postage for returned items will be at the buyer?s expense.  
Any refunds of postage must be agreed by ourselves at time of returns request
Postage for returned items will be at the buyer?s expense
If an exchange is required the cost of sending out a replacement will be at the buyer's expense