Returns
Policy
We are happy to accept returns if they are returned within 30 days of receipt in an unused, brand new resaleable condition in full original packaging including any free items apart from underwear which is non returnable due to hygiene reasons.
All product packaging and certificates of authenticity/tags must be returned with the product. Any product(s) returned without all original packaging and certificates of authenticity/tags will be rejected. Any product(s) that has been resized, damaged, or otherwise altered after delivery will not be accepted for return.
All clothing must be returned in an unworn (and unstretched), unwashed state complete in their original packaging with undamaged tags still attached.
Please note that we are unable to accept returns for personalised garments unless the item is faulty, as they are made to order.
All bedding products must be returned in an unopened, unwashed state complete in its original packaging (including all inner packaging) with undamaged licensed header card and plastic sleeve.
All craft products must be returned in an unused, unopened, and unwashed state complete in original packaging (including intact inner packaging)