ABOUT US
Our Hours Of Operation
Monday-Friday
7am-5pm EST and ship only during these times. Please keep this
in consideration when purchasing our products. We will respond
to questions and auctions won as soon as possible. All Items
will ship within 3 business days. In most cases, the item(s)
will ship same day.
Shipping
UPS
is our preferred method of shipment for domestic destinations, for
international shipments we prefer to use FedEx, they are cheaper than
UPS. If you have a UPS or FedEx account that you would rather
bill to please let us know.
If we determine that the item must
be returned, the item must be in the original, undamaged box and we
will try to fix it. If we cannot fix the item, we will offer an
exchange. Your satisfaction is our number one priority. Please
email us for specific details about returns.
We ship
worldwide. The customer is responsible for all un-expected
duties, tax, customs, VAT charges.
Terms
& Conditions:
Surplus:
Surplus
items are surplus and are not represented by any manufacturer. No
manufacturer warranty or any warranty is expressed or implied. Items
are sold as is. If there is a problem with a surplus item,
please email us and we will work with you to get the problem
resolved. Photos representing these items may not be the exact item
that you are purchasing if more than one item is being sold. We
guarantee that all items will be in the condition stated above upon
receipt. We also offer a (DOA) guarantee. Surplus items that we
obtain are in working condition as to the best of our knowledge;
please understand that we cannot test all electrical and mechanical
items. If an item does not work, contact us first before
returning. We have a repair facility on site with experienced
technicians that can help with installations or answer questions.