Item condition:  Brand New in box.  

Item Specific Shipping:  Buyer pays actual shipping, USPS Priority Mail Package with tracking.  Shipping specifics may vary on multi-unit orders due to changes in size and weight. 

Shipping Policy:  We ship every order within 1 business day of receiving payment.  All shipments will have tracking.  We reuse boxes and packaging materials and we pack orders going to the same household in a single box whenever possible in order to minimize our footprint.  Please see item specific shipping for additional details for this item. 

International Shipping:  We offer international shipping via the eBay global shipping program on all eligible items. We do not offer alternate global shipping options at this time.  

Return Policy:  We stand behind the quality of our products and the accuracy of our listings but if for any reason you are dissatisfied with your purchase, we offer a full money back guarantee.  Our specific return policies may vary by item, but all offer 30 - 60 day returns and most offer free returns.  You may initiate a hassle-free return via the eBay website.  Also please don’t hesitate to reach out to us with any questions or concerns you may have.  Customer satisfaction is our utmost priority.  

About us:  Here at RefundSolutions, customer satisfaction is our number one priority.  We are knowledgeable about our products and stand behind every purchase so don’t hesitate to reach out to us with any questions or concerns.  We also employ environmentally conscious practices like reusing shipping materials, recycling our cardboard and paper, and shipping in bulk whenever possible. 

Customer Service:  Our customer service hours are Mon - Fri 9 am - Noon EST.  This is when we go through all offers and messages and make sure your orders are ready for pickup.  We may reach out to you during this time if we detect an order redundancy or potential issue.  We take great care to get the items you need delivered promptly and safely to your door.  We try to go above and beyond when it comes to item packaging rather than skimping out just to save on shipping.  We cannot guarantee responses to inquiries on weekends and holidays.

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