COVID-19
Due to the current situation around the world we are still shipping out. In the event that we are closed and unable to ship we will ship your orders at the earliest time possible. In the meantime orders are still being processed and going out daily. Please allow for extra time on your deliveries if the situation progresses. We reserve the right to extend delivery time in the event that we are required to close for a period of time of the courier is impacted due to COVID-19 related delays.
TAXES & DUTIES
Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.
MISSING PARCELS
On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these Australia Post timeframes are uncontrollable and we will do our best to rectify the issue ASAP.
INCORRECT INFORMATION
Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.
If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
If you do find you have entered incorrect shipping information please email us ASAP at sales@streetfx.com.au
SHIPPING POLICY
We use a variety of courier services and you will be charged differently depending on the product and your location. Due to new costs being introduced by couriers, we do not redeliver if there is a futile delivery attempt at your address. Your package will be held at your local depot available for pickup. Your package can be redelivered but it will be charged at a cost of $15/redelivery and there is a 24 hour turnaround time for redeliveries to be actioned by couriers. We always recommend that you put your business address as your delivery address to ensure successful delivery.
HOLIDAY PERIODS
During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase delivery timeframes marginally. If you have any queries, please contact our customer service team via email.
UN-TRACKED LETTER MAIL
For Buyer purchasing untracked letter mail, once the item is handed to Australia post we are not able to take any further action on your order. For postage security and service please upgrade to Tracked letter options or express mail. A item will be considered delivered once the parcel is handed to Australia post.
The use of this store is subject to the following terms of use: where as store by definition is in direct relation to Streetfx Pty Ltd trading as Streetfx Motorports.
The content of the pages of this store is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this store for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this store is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this store meet your specific requirements.
This store contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this store , which are not the property of, or licensed to the operator, are acknowledged on the store .
Unauthorised use of this store may give rise to a claim for damages and/or be a criminal offence.
From time to time, this store may also include links to other stores. These links are provided for your convenience to provide further information. They do not signify that we endorse the store(s). We have no responsibility for the content of the linked store(s).
Your use of this store and any dispute arising out of such use of the store is subject to the laws of Australia.
