Lifetime warranty is provided by manufacturer. We do not provide warranty support.
Follow instructions below:
Step One: Step One for international customer's only. Customers in the USA please follow steps 2-4 below.
Step Two: Identify the toy - is it a Ruff Dawg Toy and is it one of the Lifetime Guaranteed toys pictured above? If so, please proceed! Please fill out this return form, and return it along with the damaged toy to: Ruff Dawg Attn: Ruff Dawg Guarantee 17 Coppage Dr. Worcester, MA 01603 Note: Please make sure you include your name, mailing address, your email, weight of your dog, and reason for the return - along with the toy inside the package!
Step Three: Check the mail. You should expect your toy replacement to arrive in approximately 3-4 weeks.
Step Four: Resume play!