Aquamarine_King

(Natural Gemstones Hub)

 

 Shipping & Handling

 

Free International shipping Worldwide.Normally delivery time is about 15-30 working days (depending which country & location)  

Handling Time :- 1-2 working days

The buyers are responsible for additional charges VAT, Custom fees, Import Duty etc. (if any).


 Return Policy

-

• Returns accepted by proper reason.

• Please return item in original condition within 30 Days of item received by the buyer.

• Refund given as Money Back.

Shipping cost, insurance, duties and taxes fees is Non-refundable. Please contact us before sending any return. Send returns by registered mail only. 

All Photos Clicked By Professional Photographer. We Are Capturing the Images in Lamp Light. So There May Be Small Difference In Real Quality & Image.

   Feedback Policy

 

Negative feedback is not a solution. So, we request you to contact us and give us a chance to resolve it asap. We always provide the most satisfying service to our customers. Customer satisfaction and repeat customer are our utmost priority.

FAQ'S

 

1- What is Aquamarine_King's primary business?

We are specialists in Color Gemstones. If you are looking for natural Top Grade Gemstones, you have come to the right place.

 

2- Do you have any store or office where I can view the items I am interested in?

Yes, we have. You're most welcome at our factory (in Jaipur city of India) and office in Italy Hongkong Bangkok.You can also contact us by Cell phone +91 9785565959 (Whatsapp, Line, Viber etc.)


3- Can I return an item if I'm not happy with it? What is your Refund Policy?

Of course, we offer a 30 days risk free return policy. If you don't like, you can return it for a full refund or replace (which you'll prefer). The 30 day return period begins from the day you received the item(s).

 

4- How do I return an item?

It's very simple - all you have to do is let us know as soon as possible and we'll provide instructions on how to return the item to us. The item should be sent back to us as received, in a saleable condition i.e. unworn and without damage to the item. We reserve the right to reject refund claims where we believe the item is not returned in a saleable condition.

 

5- Are your Gemstones Natural?

All of the Gemstones we use are 100%natural.

 

6- Where are your gemstones sourced from?

We source our gemstones from around the world direct from the mining place. We have direct link with the miners of many African countries like Madagascar, Tanzania, Nigeria, Mozambique, Ethiopia etc.  

7- I am looking for a particular stone which is not listed on your site; can you source it for me?

 Please let us know and we'll do our best to Prepare it for you otherwise we'll arrange it from other manufacturers.

 

8- Do you sell Certified Gemstones?

Yes, most of our customers don't require any certification but on the demand of our customers we send the Gems to a Standard Gems Testing Lab for Testing Certificate. For testing report of each piece you need to pay USD 10 to USD 50 (according to the lab charges)

IGI, GTL, IGITL and some other labs are the most reputed in our city.


Have a nice day.

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