- If there is a manufacturing defect, it is not our responsibility. we have done quality control before sending..
- Damage in shipping is beyond our responsibility, please do an unboxing video to prove it..otherwise it cannot be claimed.. if it's opened and in the photo it can't be helped.
BOX, Cards and blisters may have minor wear/bends, creases, soft corners, rough curled edges and very rarely blister cracks due to store stacking, shelf or bin display. If you have a special request about an item, please contact me prior to purchase.
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PLEASE CONTACT US BEFORE LEAVE ANY NEGATIVE FEEDBACK!
Our feedback rating is very important to our company's success. Please take the time to look at each seller's feedback and rating before buying a product. You will find that we work hard to maintain our positive feedback rating and will do the same for you.
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PAYMENT
We will process your order after we received the payment.
Any applicable customs fees are to be borne by the buyer. We do not know the customs regulations for each country, please inform beforehand, come what charges on them.
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IMPORT, DUTIES, AND TAX POLICY
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL IMPORT/CUSTOMS/LOCAL TAX FEES THAT MAY BE INCURRED UPON RECEIPT YOUR PACKAGE.
International orders are subject to the receiving country's import fees, duties, taxes and/or brokerage fees. These funds are not paid to sellers nor are they set by eBay rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.
ATTENTION TO BUYER FROM BRAZIL & AUSTRALIA: You need to input tax number upon the checkout to avoid any delay in custom clearance.
NOTE FOR EXPRESS SHIPPING ONLY: For several areas in certain countries that are included in DHL remote areas, We will charge more for that according to DHL regulations (please see the list of DHL remote areas in your country).
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SHIPPING
International Orders are shipped via DHL Ecommerce (DHL Global Mail) and registered mail Post Indonesia. This offers tracking and approximately 14-25 days in transit.
Express shipment service is available via DHL Express and EMS Post Indonesia. Please email or message us if you want to upgrade your shipping method.
Please note:
Some items may delay if held by customs for additional inspection
Delivery time depends on the product and the distance to its destination
Order will be processed after we receive the payment, and we will process it in 3 business days.
Your address must include a contact phone number. This is very important since shipping companies require it. Any shipping address without a valid phone number will lead to shipment.
We will try our best to make sure the products shipped to our customers are in good quality.
Import duties, taxes and any charge are not included in the product price or shipping cost, these charges are the buyer responsibility.
We are not responsible for any custom duties or import tax.
ATTENTION EXPRESS SERVICE ONLY: For several areas in certain countries that are included in DHL remote areas, We will charge more for that according to DHL regulations (please see the list of DHL remote areas in your country)
ATTENTION TO BUYER FROM MEXICO, BERMUDA, PORTUGAL, RUSSIA, URUGUAY, PERU, ISRAEL, POLAND, CYPRUS, CHILE, GREECE, MALTA, SOUTH AFRICA, BRAZIL, ARGENTINA, NORTH AMERICA & SOUTH AMERICA. There will be a longer delivery time frame for your order. It may take approximately 30-35 business days due to multiple transit times.
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RETURNS
Please take the time to do the research before committing to a purchase.
We are unable to accept returns if you?re ordered the wrong parts.
We are open Monday thru Friday 9:00AM to 4:00PM GMT+7 time.
If you have any issue regarding your purchase please contact us before leaving any feedback. We will try our best to solve the problem and provide an amicable solution.