Methods of payment we accept:

We accept only PayPal, VISA, Mastercard and Amex. 

1. All items are dispatched from our warehouses in QLD or NSW Australia.

2. Many of our items ship Fast and Free but please check the listing for shipping costs and availability to your location.

3. Under normal situations, despatch is within 1 business day of receipt of cleared payment for orders received before 5pm and delivery time typically between 3 to 8 business days after dispatch depending on your location. (Remote areas may require longer delivery time). In most cases a tracking number will be posted on eBay please use this to track the status of your order.

4. We regret that our warehouses are not accessible to the public, so we do not offer a pick-up option.

5. Please pay attention to shipping exclusion areas and enter the postcode of your delivery address in the Postage and payments section of the listing. The relevant postage and handling costs will be displayed.

6. Our shipping fees include postage and handling costs. If you have selected registered post, tracking numbers are provided via eBay when your order has been dispatched.

7. We work with a number or courier partners to provide the best in service quality and costs, the carrier for your order will depend on the size and weight of your item and the delivery location.

8. Please note that some larger items cannot be delivered to PO Boxes or Parcel Lockers, where this is the case this will be noted on the listing details.

9. Postage and handling fees are calculated based on the weight and size of each product, we regret that combined postage or postage discounts are therefore not available.

10. Some items or orders may be despatched in more than one carton

11. Overseas shipping rates where applicable will be clearly indicated in the listing details.

12. We aim to dispatch all products within one business day of your full payment being made. If you need to cancel a purchase after the product has been dispatched, note that the postage fee may not be refundable. Additional postage fees may apply for redelivery or redirection requests.

Returns:

We are not happy unless you are delighted with the service you receive. Please contact our customer service team immediately through the eBay messaging system if: 

1. You have changed your mind and wish to request a return

2. Your product was damaged during transit

3. You are not satisfied with any product that you have purchased

Returns are accepted within 30 days for the date of receipt. Please note it is important to follow the instructions provided by our customer services team via your registered email address so that we can track your return. Please do not return or post items before obtaining instructions from customer service as there is a risk that your returned item may not be identifiable and your returns may not be accepted.

Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit.

This item comes with 12 Months Warranty

Should you experience any problems or wish to make a warranty claim please contact our customer care team

If you need to make a warranty claim please contact our customer care team for guidance

We are a 100% Australian Owned and Operated  Family Business with our headquarters in Queensland Australia.

We are passionate about service, quality and value and we are not satisfied unless you are delighted with the products and service you receive from us.

We deliver a wide range of products across the lifestyle and pet care categories with the sole objective of providing quality products at value for money prices with unrivalled levels of service to provide you with a premium eBay experience.

We aim to provide detailed product descriptions and images to give you a real advantage in finding the products you're looking for. We strive to deliver unique, high quality products, deliver excellent value for money and get the products to you more quickly than you expect.

We believe that you should expect more and pay less

If we make you happy please tell others and leave feedback, if for any reason you are not completely satisfied please contact our customer care team who are there to make it right for you as quickly as possible.

Ebay Seller:

Any Questions please don't hesitate to ask

Many thanks and Happy Ebaying:)