Warning: please double check your personalisation as how it appears on the message will be how it appears on the product, including spacing and punctuation. Please do not include accents and special symbols as some of our processes will not allow this.
Returns and Refunds
We always try to ensure that our products are sent out in perfect condition. However sometimes due to situations beyond our control for example damage in post, your item may arrive in an unsatisfactory state. In the unlikely event that you receive a faulty or damaged item or your item is wrong please contact us as soon as possible.