TRW Valve Guides 81-47114 FOR Astra Relay L300 Lancer Sprinter 3-T Interstar Lanos Caprice Transit Commodore Primastar Palio Pickup E-Class S-Class Viano Charade Telstar Espace G-Modell Homy Clio C-Class Express 1000 -1500 Transporter Primera Vito Bolero Carens Rekord Passat Sunny Polo Camry Vito/Mixto TownAce Corsa Vel Satis Golf 323 SX4 Liana Sprinter 3,5-t Trooper Colorado Pajero/Shogun HiAce Sportage 5 Series LT 28-50 Hilux Corolla Gloria A6 Avensis Ambassador Crafter 30-50 i40 Megane Rexton A3 Ikon Focus Alhambra Bluebird Patrol Sprinter Carib Camaro Nubira Trekker C2 Combo Trafic II Galloper Ypsilon Thalia Kangoo Kalos A4 C3 XM Space Wagon Modus / Grand Modus Soarer Cube Cavalier Caravan Idea S-Max Tourneo Connect Leone L 300 / Delica Laguna Multivan Ducato Urvan New Beetle Kadett 3 Series BLS Sirion City CJ 540 99 Master Ace Surf Partner Pointer Express 1000 -1800 Almera Serena Aveo / Kalos Linea 125P 323 S Celica Blazer S10 Quantum Parati M-Class F-450 Super Duty Scénic 147 131 Olympia RTV C8 Scudo Micra Stilo Granada Transit Connect Crafter 30-35 ix20 Campo 407 Strada Korando 6 Aska Sorento CX Octavia Pregio Daimler XJ SL YRV Integra Niva G-Class Tercel F-350 Corvette Sharan RX-8 Gallardo DS5 Caddy Beetle Avalon Scepter F-250 Continental Celta Musso Sports Defender Phaeton Ka Cordoba LandCruiser Mark II Alphard Leon Bego Territory XK Mini S60 XK8 106 Van Mazda6 Kijang Max Cirrus Captiva Azure Zafira / Zafira Family Fabia 740 Lacetti LandCruiser Amazon 308 SW Allion Sequoia Explorer Eclipse Jetta Forester CLK B-Series Superb Fiesta L-Serie 126P Vitara / Escudo Outlander Kombi Civic Mira Sedici Grand Cherokee Phantom Midi Vivaro Avalanche Minica Expedition Accent 307 9-3 Carisma 7 Series Dyna Spark 21 Impreza CL Touran Maxus TT Elantra Ibiza Everest X3 323 F/P Probe Cima Tanto Courier Sprinter 5-T Antara Terracan Accord Actyon Sports Splash Dispatch Hijet Chevy Aveo Prius Starion Ceed Progres Fiorino Corona Cielo L400 Twizy Santa Fé Transporter/Caravelle V70 Corsica Tacoma Cordia Avanza Century Capa Spectron CLS 911 Musso 626 Rio Mazda2 Cortina Multipla Movano Bravo Beta DKW Sonderklasse F Yaris / Vios 110 Transit Tourneo Fusion 156 140 Carina E 100 / Metro 18 Solara SRX Sprinter Cielo H-1/Starex Biturbo VANETTE / LARGO VAN 350Z C70 A8 4 Runner MG TF Thesis Manta Besta RAM 1500 E-Type 207 Panda Sprinter Logan X-Trail Polo Playa Concorde Galant / Aspire CRX V50 S40 R-Class H-1 L200 Cherokee Expert Amarok 818 1300 Legacy Extra Optra Mini Countryman Beretta 12 DKW F11 LandCruiser 80 Ascent H100 bB Brooklands LiteAce C5 Yaris/Vitz Epica 159 Trooper/BigHorn RX Freelander Galaxy 206 GTV Wrangler Roadster Signum Cortina Estate Escort XC70 Cross Country Neon 616 Grande Punto Polo Van Boxer Datsun 160J i30 132P 200 Safrane Vento B3500 Extended Passenger Van LJ80 A5 Pro Cee'D 807 Pronard Insignia Suburban Move Regius Civic Del Sol Mustang 100NX Tico Tucson 607 Copen Mini Clubman Derby 50 205 Arosa Q7 Galant Orion Contessa Vanette Lingao STS 323 F Sunny Mk III Liftback (N14) Sienna Crown Grandis Ulysse ist Escape Malibu 308 Luv Amica / Atoz Wagon R Berlingo 306 Prairie Pro Laurel Corsa Classic Altea Cayman BRAT Synergie 33 S80 Carrera GT Cabrio City-Coupe IS C 80 Bora Cortina Coach 1 Series Getz 57 Magentis Senator Carina Brava Prelude Spider 400 323 C 2500 B3500 B5 Marea Nova ZX Sonata S Coupe Cherry 360 Allroad Street Ka Frontera 1000 Nexia Tiida 11 B3 F Series Tengyi C30 Xsara Alto 19 Cayenne Avantime C15 Shuma MGF 1200-1500 Sentra Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.