About us
Welcome to Fordz R Uz supplier of New &Used Ford parts, where quality cost less
We Re New To Ebay, But Rest Assured Your Order Will Be Prioritised
Based in Rochdale, we are a family-run, independent business which supplies car parts nationwide.
Open 6 days a week.
At Fordz R Uz we pride ourselves on offering an honest, reliable and customer focused service.
Why you need to shop with us
- Open 6 days a week
- Reliable, honest and family-run business
- Customer focused service
- Provides a complete range of auto parts and accessories
- Ships motor accessories nationwide
- Competitive prices
- Excellent reputation
Shipping on all items in our eBay store is FREE to MAINLAND UK!* However, we will ship anywhere in the world and we have a variety of highly competitive delivery options available to suit any shape, size and value of order. Some locations has shipping costs included within the listing, however, please contact us before purchasing via the eBay messaging system with your requirements and we will provide you with an accurate shipping quotation. All orders placed before 2pm will be dispatched the same working day.
Delivery methods used are economy services unless an express service specifically is paid for. Usually Royal Mail is very reliable and the item is delivered next working day or a couple of days after. However, this service can take up to 14 working days before the item can be declared as lost in the post. We have to allow Royal Mail the opportunity to deliver the item during this 14 day window before we can lodge any kind of complaint or investigation.
* PLEASE NOTE: Free delivery is for UK mainland only and does NOT include Northern Ireland, Scottish Highlands, Isle of Man, Isle of Sicily, Isle of Wight, Jersey and Guernsey. Also, the free of charge shipping means orders will be sent via the most cost effective means possible, usually economy courier or 2nd class post. Express and guaranteed services will need to be asked for prior to ordering and any additional postage cost paid for at time of ordering.
Payment
Paypal is our preferred payment option, as it's quick and easy, but other options including bank transfer, cheque, postal order or cash on collection may be available upon request
Returns
Goods deemed unsuitable may be returned for a refund, credit or exchange if they are returned to us within 7 a day period of receipt of the goods, subject to the following:
- The cost of postage and packaging to return the item to us is paid by you, the customer unless it is deemed to be an error on our part in which case we will bear the return postage.
- Items are as new, in a resalable condition and complete with original packaging
- Items are to be returned unused and in their original condition
- Items returned to Fordz R Us after seven days from receipt of the goods may be subject to a restocking charge of not less than 10% (this does not affect your statutory rights).
IMPORTANT: All returns for items purchased via our eBay store need to be done through the Resolution Centre within eBay. If you wish to return an item, request a return and we will respond and issue you a returns authorisation number. When returning the item(s) to us, please include the following information:
- Your name and address
- Full username and date of purchase
- Reason for return
- RMA number obtained through the eBay resolution centre
We cannot accept responsibility for returned parcels which are undelivered or damaged in transit back to us. Please retain your proof of postage etc.. as you may require it in the event of a claim with your carrier.
Contact Us
The easiest way to contact us is via the eBay message system, via this method, we endeavour to respond to your query WITHIN THREE HOURS during our working hours*.
*PLEASE NOTE: Messages sent outside the working
hours will be answered as quickly as possible during the next working
day. Also, during periods of high demand, there may be additional delays
in us responding
