• Inkjet Cartridges are brand new non-OEM, sold in individually sealed packages (Non OEM stands for Non Original Equipment Manufacturer) 
• Each cartridge has approximately 2 year shelf life 
• Volume of ink is equal as OEM 
• The products are made by a third party ISO 9001 Certified Manufacturer

NOTE: Our ink packaging may not list all the printers as listed above. however, the cartridges is fully compatible with all the models listed above. labels tend only list a few popular models. if you're not sure about what cartridges your printer needs, contact us and let us know!

• We only ship to the shipping address that is provided during checkout. Please do not send separate email stating a different shipping address. 
• Your order will be shipped within 1 business days once we receive your payment. If you pay by e-check, we will ship your order once your payment is cleared 
• A shipping notification with tracking number will be posted on your order once your order has been shipped. Please note there is no tracking number for international orders

• We accept payment via paypal. Credit card payment can also be made via paypal 
• If shipped within California, Sales tax will be collected. Tax rate is listed on Ebay's Shipping/Payment section

• We stand behind our products. Items can be returned for exchange or full refund within 30 days from the date you receive your merchandise

• If you have any questions please contact us through "Ask seller a question link". We will respond within 1 business day or less. Please include your ebay item number or order number in all communications