FAQs
Delivery
For Postage & Packing costs, please consult the 'Postage and Payments' tab.
Where possible, we are happy to combine postage charges on multiple items purchased. Please contact us via eBay and wait for an amended invoice before making payment.
We aim to dispatch all orders within 2 working days.
Do you accept Buy It Now on your auction items?
We do not accept offers on auction items but wish you luck with your bidding.
Can I view the item before bidding?
As stated above, all of our listed items are stored once listed. We are therefore unable to offer viewings of our active items.
Returns & Refunds
We accept Returns on all our items.
If an item is damaged in transit and is not safe to return, we can accept a photo of the damaged item.
Once the photo/returned item is received, we will refund your original payment.
Customer Service
Our Feedback is important to us so please give us the opportunity to resolve any issues before leaving negative feedback.
We aim to ensure all our buyers are happy and will do our best to put right any given situation which is within our control.
We are open Tuesday to Friday 9.30am - 4.30pm.
This is a charity listing for
Emmaus Brighton & Hove
All profits raised will go directly to support our community and your support is much appreciated.