· Free Shipping: Up North Outdoors offers free standard shipping. We ship Monday through Friday by 2:00p (EST).
** Please keep in mind that, in addition to dealing with an increase in volume of packages, our shipping carriers are also being affected by the pandemic. Most facilities have had to implement safety and distancing protocols, which have further impacted the speed of deliveries. Due to this, it may take extra time for the carrier to process your order and provide tracking updates. We appreciate your patience and thank you for your loyalty during these difficult times.
· Returns/Refunds: Any approved, non-defective returns will be charged a 20% restocking fee. In order to receive a refund for your purchase,
o Return must be made within 30 days of purchase
o Item must be in new condition and in original packaging - returns will be carefully inspected upon receipt
WE HOPE YOU ARE SAFE AND WELL AND, AS ALWAYS, LOOK FORWARD TO HEARING FROM YOU. PLEASE FEEL FREE TO REACH OUT WITH ANY QUESTIONS OR CONCERNS.