Dear Valued Customer,

Thank you for choosing JIAMI JEWELS! For a seamless experience, please note the following details:

Production and Dispatch:

a) Our products are made to order, with a dispatch/handling time of 5-10 business days.

b) To expedite your order, kindly message us your ring size with the purchase.

c) Note that color stone images may vary due to natural light or screen resolution differences.

Gemstone Information:

a) Simulated gems are man-made imitations used for aesthetic reasons.

b) Natural and lab-created stones are specified in the item title and specifics. Lab-created stones share the chemical composition but are not natural.

c) Certifications for stones are available at an extra cost; handling timelines differ. Please check before purchasing certified items.

Shipping Details:

a) We offer worldwide shipping.

b) Most items have a 5-10 days handling/dispatch time.

c) Provide your complete address for hassle-free shipping.

d) Items are shipped via India Post or UPS, as mentioned.

e) Customs clearances and import taxes are the buyer's responsibility.

Returns & Refunds:

a) We accept returns for manufacturing defects or in-transit damage.

b) Non-delivery or delays due to customs negligence and duty payments by the recipient will be treated as delivered, with no refund issued.

c) Before returning items, contact us. International shipments require due diligence in customs declarations, ensuring a swift process for refunds or replacements without reimport duties.

Contact Us:

Feel free to reach out using the "Ask Seller a Question" link. We're here to help.

Thank you for your trust and support.

Best regards,

JIAMI JEWELS